Books by Leonard L. Berry

Leonard L. Berry
Average rating 3.98 · 727 ratings · 37 reviews · shelved 2,995 times

Showing 30 distinct works.

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	Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success by Leonard L. Berry 4.04 avg rating — 377 ratings — published 1999 — 7 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations by Leonard L. Berry, Kent Seltman 3.89 avg rating — 314 ratings — published 2000 — 17 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	On Great Service: A Framework for Action by Leonard L. Berry 3.92 avg rating — 13 ratings — published 1995 — 7 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Marketing Services: Competing Through Quality by Leonard L. Berry 4.40 avg rating — 10 ratings — published 1991 — 9 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Un Buen Servicio Ya No Basta: Cuatro Principios del Servicio Excepcional al Cliente by Leonard L. Berry 4.29 avg rating — 7 ratings — published 2003 — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Como Descubrir El Alma Del Servicio by Leonard L. Berry 4.67 avg rating — 3 ratings — published 2000	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Direct Option by Richard C. Bartlett, Leonard L. Berry (Introduction), Robert A. Peterson (Foreword) it was amazing 5.00 avg rating — 1 rating — published 1994 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Service Quality: A Profit Strategy for Financial Institutions by Leonard L. Berry, David Bennett liked it 3.00 avg rating — 1 rating — published 1988 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Selling in Banking: Today's Reality, Tomorrow's Opportunity by Leonard L. Berry liked it 3.00 avg rating — 1 rating	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations by Leonard L. Berry, Gary Regal (Narrator), Kent D. Seltman 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	On Great Service : A Framework for Action (Hardcover)--by Leonard L. Berry [1995 Edition] by Leonard L. Berry, Unknown Author 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	[Management Lessons from Mayo Clinic: Inside One of the Worldâ€™s Most Admired Service Organizations] [By: Berry, Leonard] [June, 2008] by Leonard L. Berry, Kent Seltman, Unknown Author 0.00 avg rating — 0 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	UN BUEN SERVICIO YA NO BASTA by Leonard L. Berry 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Mas alla de la excelencia en el servicio by Leonard L. Berry 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Unlock the Power of Fundamental Analysis: Unlock the Secrets of Financial Statements and Ratios for Lucrative Investments \| Build a Professional Investment Portfolio from Scratch by Leonard L. Berry 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Serviços De Satisfação Máxima by Leonard L. Berry 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Service Management Constant Principle 9 by Leonard L. Berry, Identity Science 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Calidad de Servicio by Leonard L. Berry 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Die Kunst Kunden zu begeistern. Neun Erfolgsfaktoren für Service der Extraklasse. by Leonard L. Berry 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	9=10 : 9 yếu tố quyết định điểm 10 trong kinh doanh by Leonard L. Berry, Ánh Nguyệt (Translator) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Shih-Poo Activities Shih-Poo Tricks, Games & Agility Includes: Shih-Poo Beginner to Advanced Tricks, Fun Games, Agility & More by Leonard L. Berry 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Descobrindo a essência do serviço: os novos geradores de sucesso sustentável no negócios by Leonard L. Berry, Bazán Tecnologia e Linguística (tradutor) 0.00 avg rating — 0 ratings — published 2001	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Tanzania in maps: graphic perspectives of a developing country; by Leonard L. Berry 0.00 avg rating — 0 ratings — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Marketing and the social environment: A readings text by Leonard L. Berry 0.00 avg rating — 0 ratings — published 1973 — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Scope English anthology: Literature and reading program by Leonard L. Berry 0.00 avg rating — 0 ratings — published 1983	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Bankers Who Sell: Improving Selling Effectiveness in Banking by Leonard L. Berry, Charles M. Futrell, Michael R. Bowers 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Marketing Financial Services: A Strategic Vision by James H. Donnelly Jr., Leonard L. Berry 0.00 avg rating — 0 ratings — published 1985	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Banking tomorrow: Managing markets through planning by Thomas W. Thompson, Leonard L. Berry, Philip H. Davidson 0.00 avg rating — 0 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Industrial Marketing Management by Robert F. Haas, Leonard L. Berry (Editor) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	African Environments and Resources by Laurence A. Lewis 0.00 avg rating — 0 ratings — published 1988 — 9 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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