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Laura Fredricks
More books by Laura Fredricks…
“Psychology professor Albert Mehrabian at the University of California, Los Angeles, laid out the concept called the 7-38-55 rule in his book Silent Messages. The concept divided into percentages how we communicate emotions:3 • 7 percent spoken words • 38 percent tone of voice • 55 percent body language”
― Hard Asks Made Easy: How to Get Exactly What You Want
― Hard Asks Made Easy: How to Get Exactly What You Want
“Defensive, defensive, defensive. And you can imagine the tone of voice she had throughout our meeting: sharp, dismissive, and filled with anger that she was not being recognized for her talent and expertise.”
― Hard Asks Made Easy: How to Get Exactly What You Want
― Hard Asks Made Easy: How to Get Exactly What You Want
“Remember, your tone is your superpower. It can invite people to hear more and say yes to your ask, or it can turn them off, and your ask will fizzle away.”
― Hard Asks Made Easy: How to Get Exactly What You Want
― Hard Asks Made Easy: How to Get Exactly What You Want
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