B. Joseph Pine II

B. Joseph Pine II’s Followers (24)

member photo
member photo
member photo
member photo
member photo
member photo
member photo
member photo
member photo
member photo
member photo
member photo
member photo
member photo
member photo
member photo
member photo
member photo
member photo
member photo
member photo
member photo
member photo
member photo

B. Joseph Pine II



Average rating: 3.8 · 3,071 ratings · 188 reviews · 18 distinct worksSimilar authors
The Experience Economy: Wor...

by
3.80 avg rating — 2,631 ratings — published 1999 — 2 editions
Rate this book
Clear rating
Infinite Possibility: Creat...

by
3.73 avg rating — 41 ratings — published 2011 — 12 editions
Rate this book
Clear rating
Mass Customization: The New...

really liked it 4.00 avg rating — 36 ratings — published 1992 — 11 editions
Rate this book
Clear rating
Do You Want to Keep Your Cu...

3.75 avg rating — 12 ratings — published 2010 — 4 editions
Rate this book
Clear rating
Field Guide for the Experie...

3.60 avg rating — 10 ratings2 editions
Rate this book
Clear rating
Shinʼyaku Keiken Keizai: Da...

by
really liked it 4.00 avg rating — 3 ratings — published 2005
Rate this book
Clear rating
Beyond Products and Service...

by
it was amazing 5.00 avg rating — 1 rating — published 2013
Rate this book
Clear rating
Espetáculo dos Negócios: De...

0.00 avg rating — 0 ratings
Rate this book
Clear rating
Is Hayati Bir Tiyatro

0.00 avg rating — 0 ratings
Rate this book
Clear rating
ITマーケティング

0.00 avg rating — 0 ratings
Rate this book
Clear rating
More books by B. Joseph Pine II…
Quotes by B. Joseph Pine II  (?)
Quotes are added by the Goodreads community and are not verified by Goodreads. (Learn more)

“Fundamentally, customers do not want choice; they just want exactly what they want.”
B. Joseph Pine II, The Experience Economy

“Twelve years ago we characterized the scene as poor service, no service, or self-service. Unfortunately, little has changed. As a result, customers understandably hesitate to pay any premium. Profitability therefore suffers, wages stagnate, and workers disengage—creating a downward spiral to yet more miserable service.”
Pine II, B. Joseph, The Experience Economy

“The history of all economic progress consists of charging a fee for what was once free.”
B. Joseph Pine II, The Age of Experiences: Harnessing Happiness to Build a New Economy

Topics Mentioning This Author

topics posts views last activity  
Historical Fictio...: This topic has been closed to new comments. April 2012 TBR Challenge - Sign Up Thread 255 258 Mar 31, 2012 09:10PM  
Challenge: 50 Books: K's 2013 50,000 goal (pages) 29 95 Jan 05, 2013 10:13AM  


Is this you? Let us know. If not, help out and invite B. to Goodreads.