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What Do I Say Next?: Talking Your Way to Business and Social Success

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Susan Roane, keynote speaker and bestselling author provides the reader with easy solutions, can't miss guidelines and vital do's and dont's in the fine art of conversation.

288 pages, Paperback

First published August 1, 1997

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123 people want to read

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Susan RoAne

12 books3 followers

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5 stars
12 (16%)
4 stars
20 (28%)
3 stars
27 (38%)
2 stars
11 (15%)
1 star
1 (1%)
Displaying 1 - 14 of 14 reviews
6 reviews
December 15, 2022
Usefull

I like all the points coverd, the examples may come across corny but I get the context and i can adjust them accordingly. I recommend this book for people looking to improve there convocation skills both professional and beginner.
Profile Image for Peter.
25 reviews
April 22, 2020
It sure is odd to read a book on conversation and dialog during a period of social isolation nationwide. Nevertheless this was on my agenda from the beginning of this year so I read it anyways. I loved this book and look at it as a useful tool that I can refer to often when I am in need of a review to handle certain situations. For me being on the quiet/shy/reserved type of personality this book was an encouragement and motivation to keep working in this area of my life. The author uses many examples and they were all fun stories to read. I also loved the layout of the book as many things are highlighted or set in boldface with reviews/summaries at the end. This will make it easier to brush up on key points and review items quickly. I would highly recommend this book to anyone. I read the original first edition so I don't know if newer editions have been updated.
Profile Image for John.
415 reviews4 followers
August 19, 2019
This book seems designed for a novice in professional communication. I enjoyed this book when I read it (now 2019).
Profile Image for Kristina.
164 reviews
August 18, 2024
Pretty basic but I did highlight a number of good points that are worth being reminded about.
Profile Image for Monica.
166 reviews
September 10, 2025
A lot of the words in this book are just there to take up space, but she does offer a few useful tips.
Profile Image for Eireanne.
477 reviews5 followers
December 26, 2023
I had really hoped this book would give me tips and tricks so people would want to talk to me and I'd know how to respond. Unfortunately, the only time the book delves into practical examples is in the back and labels these "what not to do" responses as being shy.

It's a bunch of tips of what to do - make eye contact, nod, listen, engage, ask insightful questions, be a conversationalist - but nothing on HOW to know what to SAY or how to say it.

I watch people do this all the time, but if no one will give me an opportunity to practice, how am I supposed to know what to say? Telling me to "have a conversation and use exciting words" is NOT telling me how to initiate getting someone to want to speak with me.

After reading this book, I'm still quite clueless on how to "banter, be engaging, witty, and approachable". Those are just buzzwords from people that have had a lifetime of positive social interactions and practice. Not at all useful for invisible people like me.
Profile Image for Tylor Paucek.
19 reviews2 followers
August 19, 2016
This book has some useful information on how to have conversations, which is is just as relevant now as it was 20 years ago when it was written. The only chapter I couldn't read was the chapter on communicating online. (I had the original version from 1997, may be addressed in more recent versions.)

I did find the writing to be a bit distracting. You can only take so much alliteration before you feel like you are mentally stuttering. despite this, the book was easy to read and gave me a few good tips to improve my networking skills.
Profile Image for Alexandra M.
7 reviews1 follower
April 13, 2014
Great little book to learn some tips & techniques for working a room. My edition's from the 90's so def. more suitable for then, but the updated version should have lots more info. It can get a little repetitive after awhile, but if you can overlook that it's a great read for those about to enter a career & need to know what is expected in conversations or looking to step it up a bit.
1,148 reviews
April 3, 2008
This book had a lot of good information to pick up. I thought some of the points were rather beaten to death, but I guess they were well-reinforced. If you have trouble making conversation, this book has some good ideas of things to talk about.
Profile Image for Lesley Looper.
2,237 reviews71 followers
November 27, 2010
It's been a few years since I read this book, but I remember getting some good tips from it at the time.
Displaying 1 - 14 of 14 reviews

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