This book shows you how to write for customers and clients in language that’s easy to understand. It is a thorough companion to the writing process, with comprehensive guidance and advice on understanding your readers, planning and creating your text, and presenting your words in a good design. The contributor list reads like a who’s who of plain language experts. Plain Language in Plain English is a valuable resource for governments, businesses, service providers, and professionals in any field to improve their communication. From organizational guidelines, literacy awareness, and reader expectations, to effective speaking strategies for presentations, Plain Language in Plain English, is a comprehensive tool to have in your “communication toolbox.”
This semester I took Plain Language Principles (PLNL 110) at Simon Fraser University--one of the required courses in the Plain Language Certificate Program. This book was the assigned text, and I thought it complemented our course materials well. The author, Cheryl Stephens, is a well-known Canadian plain language expert and advocate. The book provides the theory behind plain language along with clear examples. I liked the way it was laid out and I thought it was a very practical text; I also particularly liked that it was written with a social justice lens. I intend to take other courses in the program, so I anticipate this book will continue to be a useful tool for me.