Due to the face, many leaders pretend to know everything, ready to answer and questions. In fact, leaders should admit the knowledge gaps of their own, ask questions sincerely for answers, so as to get more information, work effectively and make wise decisions. This book includes 78 important questions the leaders should ask and answer, involving questions for leaders themselves, for customers, for staffs, suitable for specific occasions, questions the leaders should answer, questions and answers in particular cases, questions that are not easy to answer, etc. It is very useful for both the new leaders and the experienced leaders.