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A Solicitor's Guide to Complaints Avoidance and Handling

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Never before, in the legal profession, have the issues of client care and client complaints assumed such a high profile. This volume seeks to provide information on those subjects for solicitors. It covers the areas of as avoiding complaints, handling complaints, client care, Practice Rule 15 and offers specimen complaints procedures for different sized companies.

136 pages, Paperback

First published June 30, 2001

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About the author

Michael Frith

54 books8 followers

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