Deming Route to Quality and Productivity: Road Maps and Roadblocks

by William W. Scherkenbach

This book presents each of Deming's 14 Points, offering analysis and explanations based on years of study with Dr. Deming. As a former senior executive at Ford, Scherkenbach offers his insight in guiding that company's drive to make the 14 Points part of corporate life.

Genres: Business, Management, Nonfiction

Hardcover

First published June 1, 1986

Reviews

[Andrew Morris · Rating 3 out of 5]

This was written in the 1990s and considers a major management trend of the 80s, that of bringing the Deming method back to the Western world. It's a little dated in places (require lifetime employment!) but overall the messages still ring true - eliminate waste, think about overall cost reductions to bring the customers what they want.

[Boris · Rating 3 out of 5]

Historically interesting management book. Gets the concept of Deming's ideas across quickly in a short book.

Emphases on people, statistically controlled processes and handling things upstream were solid.

[Alan · Rating 5 out of 5]

Really good short summary and overview of Deming's work with additional perspectives from the author. Good refresh or intro.