There's no escaping problem employees. But with 101 prewritten disciplinary write-ups at a manager's fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions. Completely updated
This should be mandatory reading for anyone that wants to do employee relations within HR. I wish I had read this at the beginning of my career. It completely breaks down the process for progressive discipline and the case law and legislation that drive this process. It's also an easily digestible. I recommend this book to all my colleagues that are starting their career.