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Attracting And Keeping Customers For Life
BOOKS
Paperback
About the author
Chip R. Bell
36 books30 followersThe author of 24 books, Chip's newest book, "Inside Your Customer's Imagination: 5 Secrets to Creating Breakthrough Products, Services, and Solutions,” launched September 2020.
He is also author of bestsellers:
"Kaleidoscope: Delivering Innovative Service That Sparkles”
"Sprinkles: Creating Awesome Experiences Through Innovative Service"
"The 9 1/2 Principles of Innovative Service”
"Take Their Breath Away" (with John Patterson)
"Managers As Mentors: Building Partnerships for Learning" (with Marshall Goldsmith)
“Customers as Partners"
"Managing Knock Your Socks Off Service" (with Ron Zemke)
“Magnetic Service” (with Bilijack Bell)
He has served as keynote speaker, consultant, and trainer on innovative service to such major organizations as GE, Microsoft, Nationwide, Marriott, Lockheed-Martin, Cadillac, Ultimate Software, KeyBank, Ritz-Carlton Hotels, Caterpillar, Eli Lilly, Verizon, Best Buy, USAA, Hertz, Accenture, Home Depot, and Harley-Davidson. He is a keynote speaker on topics such as customer loyalty, partnering with customers, and creating innovative service experiences. Global Gurus has ranked him for the last eight years in a row among the top ten keynote speakers in the world on customer service, with two years in the top slot.
He was a highly decorated infantry unit commander in Vietnam with the elite 82nd Airborne and served as a guerrilla tactics instructor at the U.S. Army Infantry School. His training programs have won awards including a Stevie Award in 2018.
He has appeared live on CNBC, CNN, Fox Business Network, Bloomberg TV, NPR, ABC and his work has been featured in Fortune, Businessweek, Forbes, Wall Street Journal, USA Today, Inc. Magazine, Entrepreneur Magazine, Success Magazine, Real Leaders, CEO Magazine, and Fast Company.
To book Chip as a speaker or consultant, visit www.chipbell.com
He is also author of bestsellers:
"Kaleidoscope: Delivering Innovative Service That Sparkles”
"Sprinkles: Creating Awesome Experiences Through Innovative Service"
"The 9 1/2 Principles of Innovative Service”
"Take Their Breath Away" (with John Patterson)
"Managers As Mentors: Building Partnerships for Learning" (with Marshall Goldsmith)
“Customers as Partners"
"Managing Knock Your Socks Off Service" (with Ron Zemke)
“Magnetic Service” (with Bilijack Bell)
He has served as keynote speaker, consultant, and trainer on innovative service to such major organizations as GE, Microsoft, Nationwide, Marriott, Lockheed-Martin, Cadillac, Ultimate Software, KeyBank, Ritz-Carlton Hotels, Caterpillar, Eli Lilly, Verizon, Best Buy, USAA, Hertz, Accenture, Home Depot, and Harley-Davidson. He is a keynote speaker on topics such as customer loyalty, partnering with customers, and creating innovative service experiences. Global Gurus has ranked him for the last eight years in a row among the top ten keynote speakers in the world on customer service, with two years in the top slot.
He was a highly decorated infantry unit commander in Vietnam with the elite 82nd Airborne and served as a guerrilla tactics instructor at the U.S. Army Infantry School. His training programs have won awards including a Stevie Award in 2018.
He has appeared live on CNBC, CNN, Fox Business Network, Bloomberg TV, NPR, ABC and his work has been featured in Fortune, Businessweek, Forbes, Wall Street Journal, USA Today, Inc. Magazine, Entrepreneur Magazine, Success Magazine, Real Leaders, CEO Magazine, and Fast Company.
To book Chip as a speaker or consultant, visit www.chipbell.com
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