Congratulations! You have secured a position as a manager...so now what? With your job description folded securely in your pocket, you set out for your first day on the job.
Do you really know what to do when you get there?
As you navigate your journey ahead, this straightforward guide will help you with the decision-making, identifying key people, and taking effective action.
If there were a manager's Hippocratic Oath, it would begin, as this book does with First Do No Harm.
Let this book be your guide. You'll learn how
· Create a positive work environment.
· Define and understand the culture of your organization
· Understand the effectiveness of "management by wandering around."
Rod Collins is the founder and owner of Wiki-Management, a Denver-based management consulting firm. Rod helps companies make the leap to extraordinary performance by showing them how they can gain quick access to the most untapped resource in almost every business: the collective knowledge of its own people. By learning how to leverage this rich resource, business leaders are able to transform slow-moving hierarchical bureaucracies into agile collaborative communities.
Collins is the former chief operating executive of the Blue Cross Blue Shield Federal Employee Program, one of the nations largest and most successful business alliances, with over $19 billion in annual revenues. Under his leadership, the business increased its market share by 16 percentage points, and year after year, set new records for operational and financial performance.
Rod is the author of Leadership in a Wiki World: Leveraging Collective Knowledge to Make the Leap to Extraordinary Performance. He also writes a weekly blog on management innovation, which highlights how the most successful business leaders are reinventing management to stay ahead of todays ever-accelerating pace of change. "