Never Split the Difference by Chris Voss - Book Summary Never Split the Difference is a comprehensive and well-written book guiding beginners through the complexities of negotiation. Author Chris Voss has years of experience, making him a true expert in the art of negotiation. Using what he has learnt over the years and in numerous life or death situations, he has compiled a book around what he teaches his own students. One might wonder how skills developed from negotiating with kidnappers can be applied in real life, but he pulls it off, making it relevant to all. Voss takes you through the negotiation process step-by-step and then explains how to put all you have learnt together to become a master negotiator. Not only does he share his techniques, Voss gives you tips on how to best use these skills in real life. Whether you are looking to improve your communication skills for business or personal reasons, this book is for you. Here Is A Preview Of What You'll Learn... The New Rules Be A Mirror Don't Feel Their Pain, Label It Beware "YES" - Master "NO" Trigger The Two Words That Immediately Transform Any Negotiation Bend Their Reality Create The Illusion of Control Guarantee Execution Bargain Hard Find The Black Swan The Book At A Glance Final Thoughts Now What? Scroll Up and Click on "buy now with 1-Click" to Download Your Copy Right Now ****** Tags: never split the difference, chris voss, negotiation, negotiating, business books, how to negotiate, business communication
A great book to help improve conflict management and negotiation skills both in business and personal life. I found all the tools insightful, plus the real life applications made them easier to envision. With examples from negotiating with a car salesperson to negotiating a new job salary, there was a wide spectrum of use cases.
The author definitely sounded like an FBI guy in the audiobook, but once you get past that you’ll find some techniques that could influence your life for the better. I’m excited to try some of these out!
Effective negotiation requires emotional intelligence. Validate the other person’s emotions and help the other person explore their emotions. A “no” during a negotiation raises potential issues and allows an opportunity to overcome those issues. Elicit a “that’s right” response by using effective pauses, mirroring, labeling, paraphrasing and summarizing.
Very interesting. I think the last few chapters is all you need if pressed for time as it seems to get a tad repetitive. Although, the repeats are helpful in cementing some of the fundamentals of the book. On a negative- the book could have explained, some elements in a little more detail. But this is minor :)
My CEO recommended this book to me, and I fully see why. Very well written & I learned a lot about negotiating. Looking forward to using what I learned at work 😁.