Designing Conversational Interfaces

by Alper Çuğun

“Designing Conversational Interfaces” is a book for designers, developers and founders containing practical guidelines about how to create messaging applications that people will love to use.

The book offers actionable insights at all stages of the product lifecycle:

Strategic — Does it make sense to build a conversational user interface?
Design — What are the best practices for designing and prototyping?
Development — How do I build and test a chat application?

“Designing Conversational Interfaces” will cut through the hype around chat based applications and provide you with the concepts and tools required to create a successful product.

ebook

Published October 4, 2016

Reviews

[Kars · Rating 4 out of 5]

Anyone about to embark on a project involving a conversational user interface will get something out of this one. It's a quick read that offers an overview of the state of the field as of mid-2016 and provides good suggestions on how to organise the work and which tools to choose. I particularly like the moments where Alper offers his often irreverent point of view.

Full disclosure: Alper and I were partners at the now-dormant boutique playful design agency Hubbub, where several of the examples discussed in this book were created.

[Wouter Bos · Rating 3 out of 5]

Liked the book. It's a relatively short book and that's a compliment. Drawback is that it focuses too much on tooling because I concluded that tooling is not mature enough to have an easy start. The industry is young and a lot of stuff needs to be refined.