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674 pages, Kindle Edition
First published December 7, 2015
As Jason Cox, Director of Systems Engineering at Disney, described, “Inside of Operations, we had to change our hiring practices. We looked for people who had ‘curiosity, courage, and candor,’ who were not only capable of being generalists but also renegades...We want to promote positive disruption so our business doesn’t get stuck and can move into the future.” As we’ll see in the next section, how we fund our teams also affects our outcomes.
Innovation is impossible without risk taking, and if you haven’t managed to upset at least some people in management, you’re probably not trying hard enough. Don’t let your organization’s immune system deter or distract you from your vision. As Jesse Robbins, previously “master of disaster” at Amazon, likes to say, “Don’t fight stupid, make more awesome.”