Studies in Conversational UX Design

by Robert J. Moore (Editor)

Conversational UX An Introduction.- Adapting to Customer Insights from Human Service Encounters.- Safety Conversational agents for Health Care.- Conversational Agents for Physical World Navigation.- Helping Users Reflect on Their Own Heath-related Behaviors.- Teaching Agents When they End User Development in Goal-oriented Conversational Agents.- Recovering from Dialogue Failures Using Multiple Agents in Wealth Management Advice.- Conversational Beyond the nuts and bolts of conversation.- A natural Conversation Framework for Conventional UX Design.

Genres: Design

214 pages, Paperback

Published September 6, 2018

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