Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests

by Jeffrey Rubin

A supremely usable nuts-and-bolts guide for beginners. A daily tool of the trade for specialists. Handbook of Usability Testing gives you practical, step-by-step guidelines in plain English. Written by Jeffrey Rubin, it arms beginners with the full complement of proven testing tools and techniques. From software, GUIs, and technical documentation, to medical instruments, VCRs, and exercise bikes, no matter what your product, you'll learn to design and administer extremely reliable tests to ensure that people find it easy and desirable to use.
* Requires no engineering or human factors training
* A rigorous, step-by-step approach--with an eye to common gaffes and pitfalls--saves you months of trial and error
* Liberally peppered with real-life examples and case histories taken from a wide range of industries
* Packed with extremely usable templates, models, tables, test plans, and other indispensable tools of the trade

Genres: Design, Usability, Nonfiction, Reference, Research, Website Design, Technology

330 pages, Paperback

First published April 29, 1994

Reviews

[Sharmeen · Rating 5 out of 5]

There are many resources about user testing available on the internet but nothing can beat this guide. I bought it when I was a fresh graduate in Industrial design. It still helps me when I need to organise User testing sessions.

[Tree · Rating 4 out of 5]

I’ll keep this one on hand

[Laura Turcu · Rating 5 out of 5]

It's impossible not to know how to conduct usability after reading this book.

[Marc · Rating 3 out of 5]

This is a very process-specific book, but it's basic applications go beyond needing to do full-our usability testing. It's a good source for examining your own workplace's workflows and provides ways of identifying bottlenecks and other problems.

[Emily H. · Rating 4 out of 5]

If you're going to conduct a usability test, you really need to read this book first. A lot of it is commonsense, yes, but if you read this book you'll save yourself tons of time and money because you'll experience many fewer bumps in the testing road. It's very practical and very easy to read.

[Ignas · Rating 5 out of 5]

If you have time for only one book on user testing, this is the one without a doubt. Very practical and does bot waste any time. Was able to complete my first user testing way easier with the help of this book. Recommend read!

[Monika · Rating 5 out of 5]

This is hands down the best book on usability testing I've read. To be fair, you will most likely get the most out of this book if you're a novice, as I was. Definitely worth a purchase.

[Sara S. · Rating 4 out of 5]

Over a decade old but still a good resource

[Sarah hong]

Sorry, I will read it.

[Karen · Rating 4 out of 5]

As textbooks go, this was very readable and practical.

[Jeremy · Rating 2 out of 5]

The book was ok. It provides a fundamental understanding of usability testing.

[Bonnie · Rating 5 out of 5]

This was assigned reading for a course I was taking - it was an easy read in colloquial language - not a stuffy textbook at all.

[Amy · Rating 5 out of 5]

I never give anything 5 stars, however, this book was a clear exception.

[Annuska · Rating 5 out of 5]

Real world advice. Read for HCDE Masters.