
This is another MUST read. Certainly for dispatch managers, supervisors, trainers, peer support providers and governing bodies - but even for dispatchers and members of the public. I thoroughly enjoyed reading this, hope to employ some of the strategies within myself and share them with my shift and leadership at work. Great stuff!

Happy NTW everyone! Make sure you are in HTH's Facebook group for daily NTW contests!!! :)

Hey fellow TC's and friends of dispatch! Welcome to Humanizing the Headset's official Goodreads group! We know a lot of dispatchers enjoy reading so we figured this would be something fun.
Don't be shy, post in the group, tell us what you're reading and have some fun! Thanks for joining us!