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“Acknowledging: “Thanks for sharing that information.” Affirming: “Thanks for sharing that information because it helps me better understand your mindset.”

Marion Franklin, The HeART of Laser-Focused Coaching: A Revolutionary Approach to Masterful Coaching
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The HeART of Laser-Focused Coaching: A Revolutionary Approach to Masterful Coaching The HeART of Laser-Focused Coaching: A Revolutionary Approach to Masterful Coaching by Marion Franklin
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