“For a conversation to be effective, there are four components to keep in mind. First, you should look the other person (or people) in the eye. Looking someone in the eye allows you to concentrate on them and not get distracted, for example, by what might be on your phone, anyone else around you, how your hair looks, whatever. Good eye contact allows you the focus needed to set the stage for the second element. Element two, listen more than you speak. When you’re having a conversation with somebody, especially if it’s serious, listen more than you speak. The third element for a great conversation is that it should really be focused more on the other person. Don’t make it all about you. The final element, number four, you must care.”