“Every human being makes mistakes and does things they’re not proud of. They can be everyday, or they can be catastrophic. And the unfortunate truth of being human is that we all have moments of indifference to other people’s suffering. To me, that’s the central thing that allows crime to happen: indifference to other people’s suffering. If you’re stealing from someone, if you’re hurting them physically, if you’re selling them a product that you know will hurt them—the thing that allows a person to do that is that they somehow convince themselves that that’s not relevant to them. We all do things that we’re not proud of, even though they might not have as terrible consequences.”