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“Know-It-Alls control people and events by dominating the conversation with lengthy, imperious arguments, and they eliminate opposition by finding flaws and weaknesses to discredit other points of view. Because Know-It-Alls are actually knowledgeable and competent.”

Rick Brinkman, Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst
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Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst by Rick Brinkman
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