“Always remain calm and unruffled, no matter what happens. If your coachman has a heart attack, your carriage crashes, your hat blows off and your drawers fall down, just say: 'Goodness me, such excitement,' and get in a hansom. Remember that the country is better than the town, idleness is superior to work, old is preferable to new and rank is more important than money. Know a little about everything, but never be an expert.”