“Conversation accelerates change when the people who are talking to each other are getting better—and I don’t mean human beings getting better at science and technology; I mean human beings getting better at being human. The gains in rights for women, for people of color, for the LGBTQ community, and for other groups that have historically faced discrimination are signs of human progress. And the starting point for that human improvement is empathy. Everything flows from that. Empathy allows for listening and listening leads to understanding. That’s how we gain a common base of knowledge. When people can’t agree, it’s often because there is no empathy, no sense of shared experience. If you feel what others feel, you’re more likely to see what they see. Then you can understand one another. Then you can move to the honest and respectful exchange of ideas that is the mark of a successful partnership. That’s the source of partnership.”