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“The world is changing. No matter what any of us is shopping for, we can find good products, good services, good solutions. We want to enjoy the experience of using those products, those services. This firm doesn't have a lock on brilliance. Your prospective clients can find that elsewhere. They want to enjoy the experience of implementing a brilliant solution in collegial and congenial partnership with teh people who brought it to them.”

Susan Scott, Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today
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Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today by Susan Scott
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