“The lesson? To respond to the unexpected and hurtful behavior of others with something more than a wipe of the glasses, to see it as a chance to expand our understanding, even if, as Proust warns is, 'when we discover the true lives of other people, the real world beneath the world of appearance, we get as many surprises as on visiting a house of plain exterior which is full of hidden treasures, torture-chambers or skeletons.”