Audiobooks discussion

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message 1: by Vicki (new)

Vicki | 68 comments I know I have seen a discussion here about this but can not find anything here or at audible. I now live with my niece and nephews. How can I let them listen to my audio books on their own devices?


Audible Support (audible_com) | 260 comments Vicki wrote: "I know I have seen a discussion here about this but can not find anything here or at audible. I now live with my niece and nephews. How can I let them listen to my audio books on their own devices?"

Hey Vicki,

At this time, we don't have a sharing/lending option; however, if you would like to share your Audible account with family & friends, simply have them log into their device with your Audible credentials.

You can check out all the compatible devices here: www.audible.com/mt/Apps/.


message 3: by Emily (new)

Emily Klein | 26 comments Is it possible to return books? I thought I saw something abort that I have a book Isn't like.


message 4: by Jeanie (new)

Jeanie | 4024 comments Emily wrote: "Is it possible to return books? I thought I saw something abort that I have a book Isn't like."

Yes, you can return an audiobook to Audible. The link is most prominently on your Library page, but you'll also find that if you give the book a low rating there'll probably be a pop-up offering you the opportunity to return it. If all else fails, you can call Customer Service and they'll make the return for you. Generally, Audible allows 2 returns a year but more can be made if you call.


message 5: by Sandra (new)

Sandra  (sleo) | 575 comments 2 returns a year??? I've returned way more than that. And I usually do it in a 'chat' window.


message 6: by Jeanie (new)

Jeanie | 4024 comments It's supposed to be two without having to justify it in some way... maybe Audible has loosened up on the policy.


message 7: by Sandra (new)

Sandra  (sleo) | 575 comments Jeanie wrote: "It's supposed to be two without having to justify it in some way... maybe Audible has loosened up on the policy."

Well no one at Audible has said a thing to me about it and I've never read that on the site.


message 8: by Sandra (new)

Sandra  (sleo) | 575 comments I looked it up and it says: "Our Great Listen Guarantee
Exchange any book you don't like - no questions asked."


message 9: by [deleted user] (new)

Not worth arguing over :)


message 10: by Sandra (new)

Sandra  (sleo) | 575 comments Jennifer (Wolf Queen of the Outer Regions) wrote: "Not worth arguing over :)"

True. I was just surprised by what Jeanie said given my history of returns so wanted to check.


message 11: by Dee (new)

Dee (austhokie) | 1946 comments i think it came up once before right when they first started allowing returns because someone returned like 15 books, and they made a big deal over saying, well, normally its only 2, but we'll make an exception...

I guess, I wouldn't want to return too many because they could turn it off - especially since there is the sample feature


message 12: by [deleted user] (new)

I have never returned a book, and I don't think I ever will. I also don't write one-star reviews, but I may make an exception soon...


message 13: by Leslie (new)

Leslie | 581 comments I have only returned one which had editing flaws (about 30 minutes of material was repeated along with a few other less serious problems) - but that I view as returning a defective item.


message 14: by Dee (new)

Dee (austhokie) | 1946 comments i remember when I wrote a 1 or 2 star review I got a thing asking if I wanted to return the book, but that didn't seem right to me because I had listened to the whole thing


message 15: by Barth (new)

Barth Siemens (barthsiemens) | 0 comments Leslie wrote: "I have only returned one which had editing flaws (about 30 minutes of material was repeated along with a few other less serious problems) - but that I view as returning a defective item."

That's a very good point. I listened to a book a while back that had irritating editing errors; but I enjoyed the book and didn't return it. Perhaps I will next time.


message 16: by Angie (new)

Angie (angiemb) | 231 comments You can actually return 2 books every 6 months through the site, all others you would have to contact them to return.


message 17: by Kristie (new)

Kristie | 2212 comments Barth wrote: "Leslie wrote: "I have only returned one which had editing flaws (about 30 minutes of material was repeated along with a few other less serious problems) - but that I view as returning a defective i..."

I should have returned A Game of Thrones. Once an hour a sentence repeated itself, like they recorded it from a CD where they repeat the last sentence of one CD onto the next CD. There also was about 40 minutes of it that repeated itself about 3/4 of the way through. Considering it's been one of Audible's best sellers, I can't believe they would sell it in that condition.

That said, I did enjoy that book, so I didn't return it, but my Audible review is pretty pointed.


message 18: by Leslie (new)

Leslie | 581 comments Kristie wrote: "Barth wrote: "Leslie wrote: "I have only returned one which had editing flaws (about 30 minutes of material was repeated along with a few other less serious problems) - but that I view as returning..."

That was the book I was referring to.


message 19: by Kristie (new)

Kristie | 2212 comments Leslie wrote: "Kristie wrote: "Barth wrote: "Leslie wrote: "I have only returned one which had editing flaws (about 30 minutes of material was repeated along with a few other less serious problems) - but that I v..."

Not surprising. I can't believe they kept selling it with that many editing issues. I don't know anything about editing, but these seem easy enough to fix.


message 20: by ♪ Kim N (new)

♪ Kim N (crossreactivity) I've had quality problems a couple of times. If you report them to Audible, they are very responsive. The "fixed" file gets uploaded and you are able to download again. They can't fix it if you don't let them know ;)


message 21: by Kristie (new)

Kristie | 2212 comments ♪ Kim wrote: "I've had quality problems a couple of times. If you report them to Audible, they are very responsive. The "fixed" file gets uploaded and you are able to download again. They can't fix it if you don..."

I did let them know, and I got no response.


message 22: by Leslie (new)

Leslie | 581 comments ♪ Kim wrote: "I've had quality problems a couple of times. If you report them to Audible, they are very responsive. The "fixed" file gets uploaded and you are able to download again. They can't fix it if you don..."

I let them know and mentioned the problems in my review. They gave me back my credit but no response about fixing the problems...


message 23: by Kristie (new)

Kristie | 2212 comments Leslie wrote: "♪ Kim wrote: "I've had quality problems a couple of times. If you report them to Audible, they are very responsive. The "fixed" file gets uploaded and you are able to download again. They can't fix..."

Same here Leslie, let them know and wrote a very pointed review, which has like 50 "helpfuls" on Audible. No response.


message 24: by ♪ Kim N (new)

♪ Kim N (crossreactivity) Sorry you guys got no response. I guess my experiences with Audible have been very different.


message 25: by Kristie (new)

Kristie | 2212 comments ♪ Kim wrote: "Sorry you guys got no response. I guess my experiences with Audible have been very different."

Mine too, Kim, on every issue but this one. It's surprising.


message 26: by Jeanie (new)

Jeanie | 4024 comments OK, nobody's perfect, not even Audible, and I get the frustration over the particular bok--I bought that one too. But audio problems with the last two books of the Peter Shandy series by Charlotte MacLeod--each had a missing final chapter--were fixed quickly after complaints. I know these two books were under Audible's control and that might be why they could get it fixed so readily. Is the uncorrected book an Audible production or another audio producer? Maybe that's a reason for it not getting fixed?


message 27: by Kristie (new)

Kristie | 2212 comments Jeanie wrote: "OK, nobody's perfect, not even Audible, and I get the frustration over the particular bok--I bought that one too. But audio problems with the last two books of the Peter Shandy series by Charlotte..."

Game of Thrones is from Random House. I also listened to A Clash of Kings, 2nd in the series, and it did not have the same editing issues.


message 28: by John, Moderator (last edited Jan 06, 2014 11:00AM) (new)

John | 3917 comments There seems to be some sort of ... algorithm (?) where one can return two books directly from one's account immideiately, no-questions-asked, in a six month period. If that method is not available when you try, you contact Audible by phone, live chat, or email, and ask a representative to refund your cash or credit. They've generally been very nice about it, so I suspect that at worst if they see a few returns on your account, they'd consult a supervisor.


message 29: by Erica (new)

Erica (RicoRedd) | 86 comments I've been an audible member for a little over a year and I love it. I love it even more since discovering whispersync. Recently I buy all my books through whispersync because they are so cheap. I haven't used a credit in months and now I have 4 credits just sitting. Is it possible to suspend my account for a while, I don't see the need in accumulating credits and paying 14.95 a month. I tried to cancel it online thinking it would just stop the monthly charge but it stated my credits would go away and I can’t let that happen! Normally I would be super excited about these credits but unfortunately I’m addicted to buying the whispersync books that are less than $2.99 and the audible sales have not impressed me in quite some time. I have a problem I buy like 6 whispersync books at a time; I can’t pass up a deal.


message 30: by Jeanie (new)

Jeanie | 4024 comments Erica wrote: "I've been an audible member for a little over a year and I love it. I love it even more since discovering whispersync. Recently I buy all my books through whispersync because they are so cheap. I h..."

Others have more experience but yu can put your Audible account on inactive for a period of time--six months maybe? If nothing else I know I can wait six months past my renewal date to buy more credits if I have some still left--not that I've made it more than two months before renewing... sigh.
I'd say what you need is a support group to help you with your addiction, but boy oh boy is this the wrong place for anyone wanting to reduce their audiobook intake! ;P


message 31: by John, Moderator (new)

John | 3917 comments You can ask customer service to suspend your account for the next three billing dates (90 days). After you are "re-instated" you cannot ask again until a full year after your suspension ends.


message 32: by Donna (last edited Jan 07, 2014 04:39PM) (new)

Donna (eclecticreader10) | 16 comments I've asked to have my membership suspended twice about 8 months apart - no problem. I love the return policy. I only return if I can't finish the book. If I've finished it but didn't really like I don't return. I have found that Audible's customer service is nothing short of stellar. I have no complaints.


message 33: by Michael (new)

Michael (mobe1969) | 463 comments I've returned a couple. One was as it just wasn't suited to audiobooks and was giving me a headache. It was jumping about page to page from one timeline to another with character upon character that wasn't really introduced and I just could not follow it. I gave up after an hour. Another was Pushing Ice by Alistair Reynolds. I just found the story just plain offensive and it was making me literally angry. I had only got about 3 hours in. I haven't returned any book I've finished though. I was really considering it for Ben Bova's Farside, as the description was just so plainly wrong, inaccurate, and annoying. I probably would have enjoyed the book if the description had matched, but I spent the entire book thinking "am I reading the right book? Have I downloaded the wrong book somehow?"


message 34: by [deleted user] (new)

Interesting - why did you find what seems to be a science fiction novel offensive? I just had that kind of visceral reaction to my last read, so I'm curious :)


message 35: by Michael (new)

Michael (mobe1969) | 463 comments Jennifer (Wolf Queen of the Outer Regions) wrote: "Interesting - why did you find what seems to be a science fiction novel offensive? I just had that kind of visceral reaction to my last read, so I'm curious :)"

I guess it gets to personal perspective. I can not stand a story where the lead character is despicable. Basically, the lead character got in a situation where they had to make a call I think to go back or continue, and she agreed to a vote, and that she'd go with the vote, but then she lost the vote, resoundingly So she sabotaged the ship. And she then had some crew who tried to fight back executed by taking them out onto the asteroid and drilling the backs of their heads out with a mining drill. That was enough. It made my blood boil. So I found the lead character personally morally bankrupt, despicable and the type of person I loathe. I couldn't take any more. I won't read a book if I'm supposed to relate to someone so vile


message 36: by [deleted user] (new)

Fascinating. I didn't like my last book (Tell the Wolves I'm Home by Carol Rifka Brunt) because there seemed to be a continuous attempt to justify or condone the actions of a "mother" who pitted her children against each other and enjoyed humiliating one of them. If she had been cast in the role of villain it might have worked, but the author gave the story an air of "poor Dani, she just can't help herself". It infuriated me, and I gave the book two stars.


message 37: by Michael (new)

Michael (mobe1969) | 463 comments Jennifer (Wolf Queen of the Outer Regions) wrote: "Fascinating. I didn't like my last book (Tell the Wolves I'm Home by Carol Rifka Brunt) because there seemed to be a continuous attempt to justify or condone the actions of a "mother" who pitted h..."

Yes, that sort of behavior would fall into the classify as despicable and I wouldn't be able to finish that either... You have to wonder about authors, sometimes.


message 38: by [deleted user] (new)

Well, they often "write what they know"...a phrase which makes me want to say "Explain Robert Jordan - or Diana Gabaldon"


message 39: by Erica (new)

Erica (RicoRedd) | 86 comments John wrote: "You can ask customer service to suspend your account for the next three billing dates (90 days). After you are "re-instated" you cannot ask again until a full year after your suspension ends."

Thanks so much!


message 40: by Erica (new)

Erica (RicoRedd) | 86 comments Donna wrote: "I've asked to have my membership suspended twice about 8 months apart - no problem. I love the return policy. I only return if I can't finish the book. If I've finished it but didn't really like ..."

I agree if I finish a book I don't return it. The ones that I can't even stand to finish I must return those which hasn't occurred too often.


message 41: by Denise (new)

Denise (drams5) | 84 comments Jennifer (Wolf Queen of the Outer Regions) wrote: "Fascinating. I didn't like my last book (Tell the Wolves I'm Home by Carol Rifka Brunt) because there seemed to be a continuous attempt to justify or condone the actions of a "mother" who pitted h..."

There were lots of weird relationships in that book.


message 42: by Stephanie (new)

Stephanie (quiltsrme) | 143 comments Yes, if you call, they will suspend your membership for 3 billing cycles (as John stated). Normally, you can only do this once a year, but if you truly need a second 'suspension' in a year, they will do it. That probably depends on how long you have been a member. I've been one since 2008.


message 43: by John, Moderator (new)

John | 3917 comments Erica wrote: "Donna wrote: "I've asked to have my membership suspended twice about 8 months apart - no problem. I love the return policy. I only return if I can't finish the book. If I've finished it but didn'..."

I return them to Audible if I realize fairly early on that a book is not going to work out; if I get roughly halfway, I don't. I wouldn't return one that I finished, but ultimately regretted buying -- those get a review saying why I can't honestly recommend it.


message 44: by Michael (new)

Michael (mobe1969) | 463 comments John wrote: "I return them to Audible if I realize fairly early on that a book is not going to work out; if I get roughly halfway, I don't. I wouldn't return one that I finished, but ultimately regretted buying -- those get a review saying why I can't honestly recommend it. "

Yes, I'm the same. If I finish it and didn't like it I don't return. If I can't finish it, I'll return it. I've returned two only though. I have had another couple of oddities though. One book I managed to buy twice and returned one, and the other was a faulty audiobook (Stephen King Duma Key - it was like it was ripped from a scratched CD and had a lot of read errors in it - I bought the CD version and did it myself). I have been thinking of contacting them on Starship Troopers, but I got that so many years ago, and only got around to listening to it. But there are a lot of audio issues with it, like it was copied from a dodgy audiocasette (something else I have extensive experience on with Audiobooks - converting tape to digital, and cleaning them up)


message 45: by Jeanie (new)

Jeanie | 4024 comments I've only returned one book so far, but that was one that was part of a series and the same series with a preferred narrator was released later so I exchanged the one that wasn't the narrator I wanted.

But I'm debating on whether or not to try to return Unholy Ghosts. I've gotten about an hour or hour and a half in and stalled because I don't care for the protagonist and don't like the world the author created. It's not badly written, I'm just not connecting with a female lead who works to earn money for drugs because she's an addict, and I'm not crazy about a world that has proven there is no God and no heaven because the veil came down and they know where dead people go and it ain't heaven. Blech, why do I have to spend my time with this world? I've never returned a book for such a reason and appear to be both obsessive/compulsive and masochistic enough to feel I should finish what I start.


message 46: by Michael (new)

Michael (mobe1969) | 463 comments Jeanie wrote: "But I'm debating on whether or not to try to return Unholy Ghosts. I've gotten about an hour or hour and a half in and stalled because I don't care for the protagonist and don't like the world the author created. It's not badly written, I'm just not connecting with a female lead who works to earn money for drugs because she's an addict, and I'm not crazy about a world that has proven there is no God and no heaven because the veil c..."
That sounds like a pretty good reason to stop reading and returning...


message 47: by Sandra (new)

Sandra  (sleo) | 575 comments Jeanie wrote: "I've only returned one book so far, but that was one that was part of a series and the same series with a preferred narrator was released later so I exchanged the one that wasn't the narrator I wan..."

At my advanced age, I think it's good policy to cut my losses early. :-)


message 48: by Margaret (new)

Margaret | 316 comments I bought The Innocent by Vanessa Michael Munroe for an on line book club. I'm only a little way into it but it is SO dark and I have become such a wimp in my dotage. I think Sandra is right, cut my loss early Just polity ask Audible to take it back.
PS That book club is interesting and the books are usually well chosen. I think most readers will find a good tale.


message 49: by Erica (new)

Erica (RicoRedd) | 86 comments I have been a member for almost 2 years and I LOVE Audible. My problem, although not really a problem, is I have accumulated 5 credits. I normally spend my credit as soon as I get it but now I have fallen victim to whispersync and my books are always less than $5 normally $3 and of course I purchase them instead of utilizing a credit. I see I can only roll over 6 credits. Does that mean when/if I get to 6 credits they will stop charging the monthly fee, essentially putting a hold on to my account until I have less than 6 credits or will they continue to charge me but I won’t get a credit? I just know if I go on the site today and use most of my credits the very next day will be a good sale like get 3 for 2 credits or buy 4 get $10 and I will want to kick myself for not holding out.


message 50: by John, Moderator (last edited Feb 07, 2014 11:44AM) (new)

John | 3917 comments I had thought it meant they'll continue to charge you, and the older credits will go bye-bye? You might consider calling them to put your account on "hold" for three months in that case.


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