Amazon Kindle discussion

So I was reading my book like always just before falling asleep, when the brightness levels start flickering on my screen, and completely went off.

I decided to lock and unlock the device. It did not work so followed with a hard reset. The device wouldn't turn back on so I decided to deal with the issue in the morning.

In the morning device turned on like always, the brightness was back on track but... it was just an ambush and false hope.

Trying to open a book I was reading it was taking more than 20 min - time for another hard reset I thought (nothing else I could do device was frozen).

Since then the screen flashes on and off on a hard reset page ( you know that carefree boy under the tree with his WORKING kindle- more salt rubbing into my bleeding heart)

When plugged into the computer it somehow calms down, gives me a loading bar but then restarts just before the bar is fully loaded and starts again.

When unplugged, it won't even go into hard reset no matter for how long I press the button.

If plugged into a charger it flickers between the white screen and the boy under the tree...

Amazon support was less than helpful claiming I bought the device from amazon.jp so I need to talk to them for a potential discount on the new device.

Apart from the basic press the button for x amount of seconds, plug the charger, unplug the charger no more advice was available on how to fix it or why did kindle start messing up so randomly.

Any veterans here that can shed some light, and save a kindle in distress?

What type/generation Kindle do you have?

i'd add how old is your kindle? what you are describing is what happened to my paperwhite right before it died - it was about 4yrs old when it died

try taking it out of the cover if you're using one and repeating the steps you already did

My old Kindle reader has just packed up so can't access all those books on it. But I went on the Amazon account and a long list of books since 2011 came up and I was able to download all those I wanted (I skipped the huge number of samples) So they're now there in my downloads to do something with some time.Gill Mather

Wait, did you do a hard reset? sorry if you did try this and I missed it above. I've done that before w my Fire and it fixed the problems.

I have a Kindle Fire that I bought in 2019. When I downloaded books from Smashwords I would put them on Calibre then transfer them on my Kindle. Over the last few months it refuses to connect to Calibre. Is there a solution?

I've had all kinds of issues sending books from Calibre to my Kindle Fire - double check your "send to" email and password is current and correct.

I've also found that I need to run an earlier version of Calibre - let me know if you want this info, it's on my "old" laptop.

Please, can anyone help me tell what Generation my Oasis is? I need a new cover, but I want to be sure it functions properly.

go here:

https://www.amazonforum.com/s/identif...

or here

https://www.amazon.com/gp/help/custom...

and you should be able to identify your device or, sometimes you can go to your Content & Devices page on the Amazon website (upper right menu there) and click on Devices and it should tell you which one you have. I see this for my Kindles:

Narcisse
Kindle Paperwhite(10th Generation)
Registered on April 18, 2020
Default device

Allumer
Kindle Voyage
Registered on July 21, 2015

bb's Kindle2
Kindle 2nd Generation
Registered on March 20, 2012

Thanks CBR!

Trio wrote: "I've had all kinds of issues sending books from Calibre to my Kindle Fire - double check your "send to" email and password is current and correct.

I've also found that I need to run an earlier ver..."

Yes please.

I have a Kindle Fire 7 (9th generation) and have been able to use a public WIFI (Cox WIFI) on my Kindle to download books. Recently I have had problems with the wifi "not connected to internet" displayed and unable to download. The problem is intermittent but I never know when the connection may activate. I do not have wifi in my home but do have my computer connected to the internet. Used to get wifi all the time on my Kindle but no longer. Anyone else have this problem? Thanks.

no, but I have a wifi router from my internet feeding all my computers and other electronic devices.

Elizabeth A.G. wrote: "I have a Kindle Fire 7 (9th generation) and have been able to use a public WIFI (Cox WIFI) on my Kindle to download books. Recently I have had problems with the wifi "not connected to internet" dis..."

I do have wifi at home, but I've had my Kindle (latest gen Paperwhite) pull this stunt too. Usually, restarting the Kindle fixes the problem.

CBRetriever wrote: "no, but I have a wifi router from my internet feeding all my computers and other electronic devices."

Thanks, CB - I have internet but opted not to have home wifi, but my Kindle had been picking up the public wifi signal which enabled me to download books.

Ann wrote: "Elizabeth A.G. wrote: "I have a Kindle Fire 7 (9th generation) and have been able to use a public WIFI (Cox WIFI) on my Kindle to download books. Recently I have had problems with the wifi "not con..."

Thank you so much, Ann - The restart of my Kindle worked - problem fixed! Appreciate your help.

Elizabeth A.G. wrote: "Ann wrote: "Elizabeth A.G. wrote: "I have a Kindle Fire 7 (9th generation) and have been able to use a public WIFI (Cox WIFI) on my Kindle to download books. Recently I have had problems with the w..."

Yay! I'm not technical in the least, but I found this tip on the Amazon help site, & it fixes a lot of irritants.

I have been having problems with my paperwhite 32gb 10th gen where as it takes like an hour and 40 minutes to only give me 40% charge and when it is fully charged, I read a bit and get to 88% then turn the screen to off and in less than 8 hours it's empty of charge so talking to amazon about it now but it's annoying as I have charged it twice in 1 day

hoping that amazon can help me out

full advice I usually give on the Amazon help forum

try a different cord/cable (I've had 4 fail on me)
try a different usb port/wall socket
try plugging it into a computer overnight
if the port is loose, try going to a cell phone repair place and see if they can fix it

talk to Customer Service (this is not it) and discuss your options

Help (link on bottom of page)
Need more help?
Contact us (Chat and Call me are both currently working)

I hope someone can help after no help from Amazon customer service
I have a the Kindle Voyage and the books that I just bought will not download. They are just queued and will not download. I have done everything that was asked of me and was told someone will contact me in 48 hours
Any ideas will be apprciated

this is a better forum to ask in:

https://www.amazonforum.com/s/

have you tried the following:

reboot device (hold power on for a full 30 seconds then wait 1-2 minutes for it to come back up)
reboot router (unplug it for a minute)
then try again

or

made sure that the OS on your Voyage is correct:

How to Manually Update Kindle: https://www.amazon.com/gp/help/custom...
Update Files: https://www.amazon.com/gp/help/custom...

or

turn on wireless and connect
sync (menu option or icon)
look in (name depends on device/app) the All tab or the Cloud tab or The Archives (menu option on older Kindles). This is under the Library Tab and then Kindle (below the All/Downloaded ) on Fires
find the book(s) and download it/them by selecting it/them

or

made sure your router is using 2.4gHz and not just 5.0gHz - ask your internet provider how to do this if you don't know how

or

made sure that your device is not full

Thank you!
I will try everything you mentioned before I go to the other forum.

This discussion does not seem very active, but I will give it a try.

I have a Kindle Fire 10" (11th generation). I read my books on this device. Since I write reviews, I make extensive use of the Note's feature. The Kindle App was recently updated. I noticed this because the font used for the notes went from 14 points to 8 points.
For me it is difficult to read and difficult to enter or edit text. It is impossible to place the cursor using my finger.
Luckily, I recently purchased a Kindle cover with a keyboard. I was tired of entering text using the keyboard provided in the Kindle app. I also purchased a stylus. Even using the stylus, trying to place the cursor accurately has become more difficult.
Has anyone else been inconvenienced by this upgrade? I just do not understand how such a terrible feature made it through testing and placed in production.