James

“The psychologist Gerd Gigerenzer has a simple heuristic. Never ask the doctor what you should do. Ask him what he would do if he were in your place. You would be surprised at the difference”
― Nassim Nicholas Taleb, Antifragile: Things That Gain from Disorder

“It has been more profitable for us to bind together in the wrong direction than to be alone in the right one. Those who have followed the assertive idiot rather than the introspective wise person have passed us some of their genes. This is apparent from a social pathology: psychopaths rally followers.”
― Nassim Nicholas Taleb, The Black Swan: The Impact of the Highly Improbable

“They may forget what you said, but they will never forget how you made them feel.”
― Mark Bowden, Winning Body Language: Control the Conversation, Command Attention, and Convey the Right Message without Saying a Word

“Heroes are heroes because they are heroic in behavior, not because they won or lost.”
― Nassim Nicholas Taleb, Fooled by Randomness: The Hidden Role of Chance in Life and in the Markets