Sameer Khan

“Having a positive mental attitude is asking how something can be done rather than saying it can’t be done. —BO BENNETT, businessman, author, and philanthropist”
― Isadore Sharp, Four Seasons: The Story of a Business Philosophy

“Great companies first build a culture of discipline . . . and create a business model that fits squarely in the intersection of three circles: what they can be best in the world at, a deep understanding of their economic engine, and the core values they hold with deep passion.”
― Isadore Sharp, Four Seasons: The Story of a Business Philosophy

“In North America, some companies rotated purchasing agents so they didn’t get buddy-buddy with suppliers, for fear of kickbacks. I found company relationships in Japan to be so close that a Japanese manufacturer might have only one supplier for any one part.”
― Isadore Sharp, Four Seasons: The Story of a Business Philosophy

“I asked John Stauss, “To what do you attribute our success in creating such a competent workforce? Most of your people had never worked in a hotel before, and many others had never worked anywhere.” “I think I can put it in two words,” John replied. “Patience and understanding.”
― Isadore Sharp, Four Seasons: The Story of a Business Philosophy