Zoe Chance
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Influence Is Your Superpower: The Science of Winning Hearts, Sparking Change, and Making Good Things Happen
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O superpoder da influência
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“The Gator doesn’t take requests. You can’t reason yourself into falling in love, despising ice cream, or enjoying parsnips (which are clearly odious). It’s possible to override gut reactions, but it’s not easy. When disgust researcher Paul Rozin asked adults to eat a piece of chocolate shaped like dog doo, 40 percent couldn’t do it. (Toddlers, however, had no Gator conflict and happily ate poo-shaped food.)”
― Influence Is Your Superpower: How to Get What You What Without Compromising Who You Are
― Influence Is Your Superpower: How to Get What You What Without Compromising Who You Are
“The best salespeople are great relationship builders whose clients want to do business with them again and again. If you say no, they’ll ask your permission to check back with you in the future. If you say no to that, they won’t bother you again. They’re people who treat you with respect, people you’re happy to interact with even if it doesn’t make sense to say yes this time. The reason they don’t come to mind when you think of the archetypical salesperson is that interacting with a master salesperson doesn’t feel transactional. It just feels like a friendly conversation. And it is.”
― Influence Is Your Superpower: How to Get What You What Without Compromising Who You Are
― Influence Is Your Superpower: How to Get What You What Without Compromising Who You Are
“Along with saying no, the easiest thing you can do to become more influential is just ask. Ask more often, ask more directly, and ask for more. People who ask for what they want get better grades, more raises and promotions, and bigger job opportunities and even more orgasm. This might seem obvious but apparently it isn't.
Most people do not realize how often they are not asking until they start asking more often. Whenever our MBA course ends and students share the biggest thing they have learned - after we have done so much together - the most common answer is “just ask”. The full realization comes from practice. What if you’re not sure how to ask? Just ask the other person. Seriously. One of the simplest and most surprising influence hacks is that if you ask people how to influence them, they will often tell you.
Most of us are reluctant to ask because we fundamentally misunderstand the psychology of asking and we underestimate our likelihood of success. In one series of experiments, employees were more likely to turn in mediocre work than to ask for deadline extension, fearing their supervisor, would think them incompetent if they asked for extra time. But they had it backward: Managers saw extension requests as a good sign of capability and motivation. Pg 64, 65”
― Influence Is Your Superpower: The Science of Winning Hearts, Sparking Change, and Making Good Things Happen
Most people do not realize how often they are not asking until they start asking more often. Whenever our MBA course ends and students share the biggest thing they have learned - after we have done so much together - the most common answer is “just ask”. The full realization comes from practice. What if you’re not sure how to ask? Just ask the other person. Seriously. One of the simplest and most surprising influence hacks is that if you ask people how to influence them, they will often tell you.
Most of us are reluctant to ask because we fundamentally misunderstand the psychology of asking and we underestimate our likelihood of success. In one series of experiments, employees were more likely to turn in mediocre work than to ask for deadline extension, fearing their supervisor, would think them incompetent if they asked for extra time. But they had it backward: Managers saw extension requests as a good sign of capability and motivation. Pg 64, 65”
― Influence Is Your Superpower: The Science of Winning Hearts, Sparking Change, and Making Good Things Happen