Rob Bell's Blog
August 26, 2025
7 Lessons from Mia Hammond: How an Elite Amateur Golfer Built Mental Toughness
This article distills the insights shared by Dr. Rob Bell with guest Mia Hammond, highlighting the moments, habits, and mindset that helped Mia Hammond rise from junior events to an Epson Tour victory and a commitment to Duke University. Dr. Rob Bell’s conversation with Mia explores pressure, setbacks, practical routines, and clear strategies that aspiring players can adopt.
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Mia Hammond didn’t start as a single-sport prodigy. She played softball, basketball and gymnastics before focusing on golf around age 10–11. That multi-sport foundation contributed balance, coordination, and competitive instincts.
One hinge moment for Mia Hammond early memory came from a US Kids event where a sixth-place finish at age seven stung so much she vowed to earn a medal. “The top five received a medal… I wanted a medal so bad,” she recalls — and two years later she won her first US Kids tournament. That hunger shaped the trajectory that would follow.
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The Drive, Chip & Putt win at Augusta National in 2022 was transformative. Mia remembers the surreal logistics — a separate practice area, assigned chipping spots, and intense restrictions that made the stage feel enormous. Standing over the final putt with rows of people behind her, she admits: “I was pretty nervous.”
That experience delivered more than a trophy. It introduced media exposure, live interviews, and interaction with iconic figures — experiences that built both poise and perspective for later pressure-filled weeks.
3.
Mia’s ascent included shooting a 66 in Monday qualifying, making the cut at an LPGA junior event, playing on the Junior Solheim Cup, and ultimately becoming the first amateur in five years to win on the Epson Tour at the Greater Toledo Classic.
The Toledo week showed how small adjustments and steady execution win tournaments. After some mid-week nerves, a technical tweak in the transition — “slow it down, keep it smooth” — stabilized her ball-striking. She carried a lead into the final round for the first time at that level and had to defend it, a new psychological challenge: “Everyone was chasing me and I was the one they were waiting for to slip up.”
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Mia credits access to a sports psychologist and coaches on the US Developmental National Team with helping her manage expectations and pressure. Mentorship — from coaches who’ve been at the college and pro level — gave actionable perspective and helped convert practice into performance.
She emphasizes modeling: surround yourself with players better than you, watch their reps, and target specific parts of the game to improve. Practically, that translated into measurable gains in her iron and wedge play inside 120 yards — the strength of her game.

Mia Hammond credits her dad as a constant presence — from early simulator sessions in the basement to being on the bag during professional events. His reminders kept her grounded in Toledo: “This is no different than anything else… you’ve already proven yourself.”
“What happens from here on out is just gravy.”
That blend of reassurance and light-hearted bets (yes, shoes were at stake) allowed Mia to stay present and keep nerves from escalating into panic during the final-round pressure cooker.
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Mia openly shares a painful stretch after signing the wrong scorecard at a combined LPGA/AJGA event which resulted in disqualification. Though she called the mistake on herself, the fallout lingered however— affecting confidence, recruiting conversations, and how she thought about performance.
Working with a sports psychologist she reframed the experience and recognized it had become a persistent worry. Letting go of that weight and rebuilding incrementally was the breakthrough: “Finally letting that go… helped me break through.”

Mia stresses the need for separation between golf and life. She keeps a secondary social account that isn’t filled with golf content and chooses friends who don’t play, preserving outlets like pickleball, pool days, and simple downtime.
Her top practical advice to junior players: take breaks and avoid “searching” for fixes when struggling. Make small weekly goals and repeat them until progress accumulates. She learned that impatience and forcing breakthroughs backfire — patience wins.
Conclusion: A roadmap from talent to sustained growthMia Hammond has a story which is a compact lesson in combining talent, smart habits, emotional intelligence, and the courage to own mistakes. Her path — from US Kids motivation to an Epson Tour win and a commitment to Duke — underscores that elite development is as much about steady mental work as it is about swing mechanics.
For players and parents seeking a model for growth: focus on quality reps, surround yourself with people who raise the standard, protect reputation through honesty, and allow room for recovery. The mountain-top moments are spectacular — but the ascent is where muscle and patience are forged.
Dr. Rob Bell is a Sport Psychology Coach. DRB & associates coach executives and professional athletes. Some clients have included three different winners on the PGA Tour, Indy Eleven, University of Notre Dame, Marriott, and Walgreens.
Check Out All The Books
Keynote Speaking On Mental Toughness
Mental Toughness Podcast as we interview expert athletes and coaches about Mental Strength and their Hinge Moment.
New Blog Posts are published weekly.
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August 18, 2025
Dr. Rob Bell | Finding the Good in Bad Situations

In our original video with Dr. Rob Bell, we — as a Mental Toughness Speaker and coach — walk through a simple but powerful idea: finding the good in bad situations. We tell the story of John Starks to show how setbacks can become the doorway to opportunity when we bring relentless work ethic and mental toughness to the recovery. Below we expand on that message, break down the lessons, and give practical takeaways for athletes, coaches, and anyone building mental resilience.
Why we look for good in bad situations
We start with a principle we repeat often: no matter how tragic something feels in the moment, some good is going to come out of it. That doesn’t mean pain isn’t real — it is — but it does mean outcomes aren’t fixed. As a Mental Toughness Speaker, our role is to help teams and individuals reframe setbacks so they can see possibilities instead of only loss.
John Starks: a case study in grit

John Starks didn’t follow a conventional path. He wasn’t a standout in high school, played community college ball, and only got one year at Oklahoma State because a coach noticed him. He barely had a role with the Golden State Warriors, played a couple of games, and was cut. The turning point came during a Knicks tryout when he tried to dunk on seven-foot Patrick Ewing.
Ewing rejected him, Starks fell, and he was hurt. Here’s to finding the good in bad situations…


Because of an NBA rule at the time, teams couldn’t cut an injured athlete. That bureaucratic detail gave Starks time to rehab with the Knicks and show his work ethic and shooting ability. The organization watched him grind, and rather than letting one failed attempt define him, his response to the injury did.
What we learn from StarksSetbacks can create unexpected windows: an injury forced a rehabbing period that revealed his character.Mental toughness is shown in how we respond, not in never falling.Opportunity often follows persistence — showing up and working hard matters more than a single highlight.“In every bad situation some good is going to come out of it.”


We coach teams to translate stories like Starks’s into daily practice. Start with small, repeatable actions:
Reframe the event: ask what good could come from this setback.Create a rehabbing routine — physical or mental — and track consistency.Show your work publicly: let coaches and teammates see the effort.Focus on controllables (work, recovery, attitude) and let outcomes follow.Bringing it together as a Mental Toughness SpeakerFinding the good in bad situations

When we speak to teams and athletes, we use real examples to move ideas from theory to practice. The John Starks story isn’t just nostalgia — it’s a blueprint. Similar to our mental health playbook , If we remember one thing, it’s this: resilience grows where we choose to act, not where we choose to complain.
As a Mental Toughness Speaker, our mission is to help you notice the good that can emerge from pain and to provide the tools to turn setbacks into momentum. Let’s commit to showing up, grinding through rehabs and obstacles, and trusting that the good will show up in time.
Key takeaway: in every bad situation, some good is going to come out of it — and our response determines how quickly and how much.

Dr. Rob Bell is a Sport Psychology Coach. DRB & associates coach executives and professional athletes. Some clients have included three different winners on the PGA Tour, Indy Eleven, University of Notre Dame, Marriott, and Walgreens.
Check Out All The Books
Keynote Speaking On Mental Toughness
Mental Toughness Podcast as we interview expert athletes and coaches about Mental Strength and their Hinge Moment.
New Blog Posts are published weekly.
Follow on Twitter @drrobbell
Follow on Instagram @drrobbell
August 13, 2025
Coach Mike Small, Head Men’s Golf Coach at the University of Illinois








Dr. Rob Bell sits down with Coach Mike Small in a candid conversation on the Coach Mike Small, Mental toughness podcast to explore why one of college golf’s most successful coaches often plays better as a coach than he did as a touring professional. The episode is full of practical lessons about consistency, culture, emotional control, and the day-to-day habits that build champions. Below is an edited interview-style recap that captures the key ideas and memorable quotes from Coach Small.

Mike: Coaching put my own game on the back burner and forced me to see golf differently. When you stop obsessing about outcome and instead teach and problem-solve, everything tightens—physically, mentally, emotionally. I learned more about the game by coaching others, and when I competed again my focus was calmer. I made over half the cuts I entered while coaching, a higher percentage than when I was a full-time player.

Mike: Good golf is efficiency and self-knowledge. It’s knowing your emotional bandwidth, controlling ball flight and height, distance control, wedge play and short game, and being steady on your bad days. The best players’ bad days are still better than most people’s average days. The goal is to raise your standard so you can hit it more often than anyone else.
“Good golf is getting your standard good enough and hitting that standard more often than other people hit theirs.”

Coach Mike Small: You can’t control weather, but you can control mindset and environment. Illinois built facilities that make practice harder and more productive. We use the limited indoor months to train with intensity and accountability, surrounding players with positive, optimistic people who push each other. Consistency in habits narrows the gap between best and worst—greatness equals consistency.
Rob: You emphasize ownership—players must own successes and failures. How do you teach that?Mike: From recruiting onward we make it clear: it’s your game and your education. Coaches provide structure, but players must accept responsibility. That means problem-solving, asking for help, and avoiding a victim mindset. If a player averages 69 and wins, they own it. If they spiral to 75 and stop improving, that ownership belongs to them as well. Learning to take responsibility is a life skill, not just a golf skill.

Mike: Leadership is hard to find, especially when players haven’t played many team sports. He prefers organic leaders—those who naturally hold themselves accountable and lead by example. He deliberately stopped naming captains 25 years ago to encourage everyone to act like a leader. When leadership is shared, culture strengthens and the team executes even when the coach isn’t present.

Coach Mike Small: Parents love their kids unconditionally, but they must learn to step back. Give athletes support and resources, then allow them to succeed or fail. Kids need ownership to develop will, resilience, and independence. Parents should also have lives of their own—over-involvement often stunts the child’s growth.
Mike: Stay in the present. What’s next matters, but obsessing about past results or distant outcomes is wasted energy. Focus on today, on the process, and on the small habits that compound. That mindset helps players, coaches, and parents live better, perform better, and enjoy the game more.

Coach Mike Small’s conversation on the Coach Mike Small, Mental toughness podcast is a masterclass in how culture, consistency, ownership, and presence shape great athletes and people. He shows that coaching can sharpen your own game, that “good golf” is steadiness and self-knowledge, and that healthy environments—both at home and in program facilities—are non-negotiable. For anyone interested in mental toughness, leadership, or developing sustained performance, Coach Small’s lessons are practical and timeless.
Search and follow the Coach Mike Small, Mental toughness podcast episode with Dr. Rob Bell for the full conversation and deeper stories from a coach who’s built champions.
Dr. Rob Bell is a Sport Psychology Coach. DRB & associates coach executives and professional athletes. Some clients have included three different winners on the PGA Tour, Indy Eleven, University of Notre Dame, Marriott, and Walgreens.
Check Out All The Books
Keynote Speaking On Mental Toughness
Mental Toughness Podcast as we interview expert athletes and coaches about Mental Strength and their Hinge Moment.
New Blog Posts are published weekly.
Follow on Twitter @drrobbell
Follow on Instagram @drrobbell
August 4, 2025
The Mountain Top Experience: Why the Process Outshines the Product
In the insightful exploration of the mountain top experience, Dr. Rob Bell reveals a profound truth about growth, mental toughness, and the journey we often overlook in pursuit of success. The idea that the pinnacle moment—the “mountaintop”—is the ultimate source of fulfillment is a common misconception, one he calls the Mountaintop Fallacy.
Through his own journey of running a grueling 100-mile race, Dr. Bell illustrates why the process, the climb itself, holds more significance than the final achievement.
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The Mountain Top Experience is the belief that reaching a peak moment or goal will bring lasting happiness and completeness. Many people imagine that once they arrive at their destination, whether it’s a career milestone, a personal achievement, or a significant event, they will experience an eternal sense of joy and wholeness.
Dr. Bell challenges this notion, explaining that the mountaintop experience is fleeting. It is not the permanent source of fulfillment that people expect it to be. Instead, it is a temporary moment, a highlight in a much longer journey filled with ups and downs.

Dr. Bell’s story of running a 100-mile race serves as a powerful metaphor. The race itself took 28 hours, but the real revelation came during the training runs—those moments when he was struggling, feeling exhausted, and questioning the purpose of it all. It was in these valleys, these difficult stretches, that he realized the importance of the process over the product.
During one particularly tough training session, when he was “really sucking” and “hating life,” a shift happened. Dr. Bell told himself, “This is the product. This is the race.” It wasn’t just about the final event. The journey, the daily grind, the struggle—these were the moments that truly defined the experience and growth.

The process—every step, every hardship, every training run—is where real growth and mental toughness are forged. The mountain top is simply a moment to celebrate, a brief pause to capture the view before continuing onward. Without the valleys, the struggles, and the effort, the mountain top experience would lose its meaning.
Dr. Bell emphasizes that growth cannot be separated from difficulty. As he puts it, “You can’t spell GROWTH without ‘OW.’” The pain, the challenges, and the perseverance are necessary parts of the journey that produce the strength and resilience we seek.

At the heart of the mountain top experience is what Dr. Bell calls the “meet yourself moment.” This is the realization that the race, the goal, or the product is not separate from the process. It is in the struggle and the perseverance that one truly meets themselves, discovering inner strength and mental toughness.
This moment is not about external validation or achievement; it is about self-awareness and acceptance. It’s understanding that the journey itself is the ultimate reward, not just the brief moment spent at the summit.

Dr. Rob Bell’s reflections remind us that while the mountain top experience may inspire and motivate, it is the daily commitment, the hard work, and the willingness to endure the valleys that ultimately define success and fulfillment.
Dr. Rob Bell is a Sport Psychology Coach. DRB & associates coach executives and professional athletes. Some clients have included three different winners on the PGA Tour, Indy Eleven, University of Notre Dame, Marriott, and Walgreens.
Check Out All The Books
Keynote Speaking On Mental Toughness
Mental Toughness Podcast as we interview expert athletes and coaches about Mental Strength and their Hinge Moment.
New Blog Posts are published weekly.
Follow on Twitter @drrobbell
Follow on Instagram @drrobbell
Coach Greg Kampe on Life, Leadership, and Mental Toughness
In a compelling episode of the Mental Toughness Podcast, Dr. Rob Bell sits down with Coach Greg Kampe, a college basketball coaching legend with over 40 seasons at Oakland University.
As the longest-tenured coach at a single institution and a member of the Michigan Sports Hall of Fame, Coach Kampe shares profound insights on leadership, team dynamics, mental toughness, and life lessons learned on and off the court. This article distills the essence of their conversation, highlighting Coach Kampe’s philosophy that life is a team sport, and explores his adaptive coaching style, consistency, and resilience in the face of challenges.










Coach Greg Kampe emphasizes that the most important lesson in both basketball and life is understanding that life is a team sport. Reflecting on his extensive coaching career, he stresses that individual success pales in comparison to what a team can accomplish together. Kampe points out that the memories and achievements he cherishes most are those shared with teammates, coaches, assistants, and the broader community that supports a team.
He explains, “There’s nothing I’ve ever done that I got an individual award for that I even think about or talk about. It’s always been about the people that helped me get there.” This team-first mentality extends beyond the court to business, family, and community, reinforcing the idea that no meaningful success happens in isolation.

Addressing the challenges of coaching today’s youth, Coach Kampe notes a cultural shift where young people are often taught to prioritize themselves above all else. This mindset can conflict with the team-oriented approach necessary for long-term success.
Kampe advocates for a leadership style that walks arm in arm with players rather than demanding blind obedience or pushing from behind. He calls for leaders to understand what their players value and to communicate in a way that respects those values, fostering mutual trust and engagement.
The coach also highlights the importance of respecting authority, a value he believes has eroded in recent times. While questioning authority is healthy, Kampe insists that respect remains essential to maintaining order and progress in any team or society.

Reflecting on his coaching journey, Kampe shares how his style has evolved significantly over the decades. Inspired by legends like Sparky Anderson, who famously led with a “my way or the highway” approach, Kampe acknowledges that such rigidity no longer works with modern athletes.
He illustrates this evolution with a vivid analogy about asking players to jump:
30 years ago: Players would respond, “How high?”
15 years ago: They’d ask, “Why?”
Today: They might say, “I’ll do it, but how much will you pay me?”
This shift demands coaches adapt by giving players more freedom, understanding their motivations, and allowing individuality, such as permitting players to wear their preferred gear instead of imposing uniformity. Kampe’s only non-negotiable now is punctuality, underscoring the value of time in a team environment.

One innovative change coach Greg Kampe implemented was choosing not to ride the team bus during away games, a decision that initially arose from COVID-19 protocols but revealed unexpected benefits. By driving separately, Kampe experiences less physical strain and avoids the stress of monitoring player behavior during travel.
This change has improved his own well-being and empowered assistant coaches to take more responsibility, enhancing their leadership development. Coach Greg Kampe also enforces team rules, like limiting phone use during meals on foreign trips, to encourage player interaction and bonding.

Kampe believes strongly in distributing leadership within his coaching staff. For example, assistant coaches lead defensive breakdowns and offensive game plans, while Kampe remains the final decision-maker. This trust fosters investment and pride among his staff and players alike.
During games, Kampe delegates timeout instructions to assistants, enhancing their authority and the team’s adaptability. He also encourages creativity by having assistants design new baseline out-of-bounds plays to keep the team engaged and opponents guessing.

Coach Greg Kampe shares a nuanced view of success and failure. He wants his players to love winning and celebrate it, but always keep a focus on the next challenge. For Kampe and his staff, there is no room for complacency or excessive celebration — relief replaces happiness, and the mindset quickly shifts to preparation for the next game.
He recalls a memorable 2021 NCAA tournament upset over Kentucky, where his team’s calm confidence reflected their expectation to win rather than surprise at the outcome.

While wins are celebrated, Kampe reveals that losses often leave a deeper mark on a coach’s mind. He candidly discusses the painful loss to NC State shortly after the Kentucky upset, a game that still haunts him months later.
He reflects on a critical timeout he called with 15 seconds left, a decision that allowed NC State to substitute a player who deflected the final shot. Kampe admits this moment will stay with him forever, underscoring the relentless self-analysis coaches endure.

One of Kampe’s core coaching values is consistency. He teaches his players that consistent effort, not sporadic brilliance, defines true greatness. Kampe explains, “The world wants to know what they’re going to get from you — your parents, your boss, your teammates.”
He also humorously points out two things that don’t last in life: “Dogs that chase cars and teams that can’t make free throws.” This emphasis on steady performance has helped Kampe’s teams avoid losing seasons throughout his long career.

Kampe shares a powerful story about Alan, a player whose challenges required a new coaching approach. Instead of the old “my way or the highway” style, Kampe took time to understand his personal goals — wanting to play professionally in Belgium.
By aligning coaching expectations with the player’s values and communicating honestly about professional realities, Kampe helped have a successful collegiate season and progress to a lucrative professional career. This approach exemplifies the modern leadership style Kampe champions: collaborative, communicative, patient, and empathetic.
Coach Greg Kampe’s insights from the Mental Toughness Podcast reveal a seasoned leader who embodies the principle that life and success are deeply rooted in teamwork, respect, and adaptability. His journey from a traditional, authoritarian coaching style to a modern, player-centered approach reflects broader cultural changes and the evolving nature of leadership.
Kampe’s emphasis on consistency, respect for authority, and understanding individual values within a team framework provides valuable lessons not only for athletes and coaches but for anyone striving to build strong, resilient teams in any field.
As Coach Kampe says, “Life really is a team sport,” and embracing that truth can transform how we approach challenges, relationships, and success.
Dr. Rob Bell is a Sport Psychology Coach. DRB & associates coach executives and professional athletes. Some clients have included three different winners on the PGA Tour, Indy Eleven, University of Notre Dame, Marriott, and Walgreens.
Check Out All The Books
Keynote Speaking On Mental Toughness
Mental Toughness Podcast as we interview expert athletes and coaches about Mental Strength and their Hinge Moment.
New Blog Posts are published weekly.
Follow on Twitter @drrobbell
Follow on Instagram @drrobbell
July 29, 2025
7 Powerful Lessons from Coach Joe Maddon on Mental Toughness | Mental Toughness Podcast
Baseball legend Coach Joe Maddon shares invaluable insights on leadership, resilience, and the mental game in this inspiring episode of the Mental Toughness Podcast with Dr. Rob Bell. With over four decades of coaching experience, including leading the 2016 Chicago Cubs to their first World Series title in 108 years, Joe Maddon offers a masterclass on what it takes to develop mental toughness, both on and off the field. This article distills the top lessons and memorable moments from their conversation, providing a deep dive into Maddon’s philosophy and approach to winning, leadership, and life.
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Coach Joe Maddon emphasizes the elusive “it” factor that sets elite athletes apart. This innate quality involves more than just physical ability—it’s a blend of instinct, poise, and a natural charisma that draws people in. “You have to be a really instinctive human being,” Maddon explains. He recalls a young prodigy, Blades Brown, whose confidence and humility shone through immediately, highlighting that true confidence differs from arrogance. This “it” factor also manifests in the ease and fluidity of movement, whether swinging a bat or making plays on the field, and an unmistakable aura that surrounds great players and teams alike.

One of Maddon’s most powerful mental toughness strategies is the mantra: “Win hard for 30 minutes, lose hard for 30 minutes.” He observed early in his career how losing streaks could linger and poison team morale. To combat this, he encouraged players to fully experience the emotions of a win or loss—but only for a limited time—before moving on to the next challenge with a clean slate. This approach prevents complacency after wins and toxicity after losses, keeping the team focused and mentally fresh.

In a candid story, Joe Maddon recounts a pivotal moment on a plane ride when a stranger’s words changed his outlook: “Whatever you put out there comes back to you.” Carrying the sting of being passed over for a coaching position, he was initially negative and withdrawn. But this simple phrase sparked a profound mental shift, transforming his attitude from negative to positive in minutes. This hinge moment has stayed with him ever since, reminding him to project positivity and openness, which in turn fuels success.

Maddon believes gratitude, humility, and perspective are inseparable allies for mental toughness and leadership. He describes gratitude as the starting point that naturally fosters humility and helps maintain perspective. “I pray that perspective is not being set my way,” he says, underscoring the importance of staying ahead of harsh realities by appreciating what you have and focusing on the process. This mindset helps leaders and players alike navigate highs and lows with grace.

Patience is a virtue Maddon credits to his upbringing and scouting experience. He shares stories of players like Devon White, who struggled early but blossomed over time. Scouting gave him the ability to “believe it to see it,” allowing him to invest in players’ potential rather than just their immediate performance. This long-term vision was a cornerstone of his leadership with the Tampa Bay Rays, where he implemented innovative strategies based on experience and experimentation.

Maddon’s relationship with renowned sports psychologist Ken Ravizza was instrumental in shaping his mental toughness philosophy. Ravizza introduced simple yet powerful techniques like “attitude is a decision” and breathing as an anchor. Together, they crafted speeches and mental strategies that Maddon used throughout his managerial career. Maddon highlights Ravizza’s emphasis on simplicity—“Do simple better”—and how mental skills coaching became as essential as hitting or pitching instruction.

Standing on the top step of the dugout during games, Maddon stresses the importance of “feel” – the gift of experience that allows a manager to sense the momentum, energy, and mental state of players and the game itself. While analytics provide valuable data, Maddon reminds us that “analytics is all theory,” and reality on the field is often different. The ability to read situations intuitively and adapt in the moment is what separates great leaders and coaches from the rest.

Maddon recalls a defining hinge moment, 17-minute rain delay during Game 7 of the 2016 World Series when Jason Heyward called a team meeting in the weight room. This moment reset the team’s mindset, reminding them of who they were and igniting their passion to finish strong. Maddon credits Heyward’s leadership presence as a key factor in the Cubs’ historic victory, a triumph that resonated deeply with the city of Chicago and its fans. Reflecting on the season, Maddon emphasizes the profound impact the win had on families and communities, forever ending the 108-year championship drought.

Coach Joe Maddon’s insights transcend baseball, offering timeless lessons on mental toughness, leadership, and resilience. From embracing the process fearlessly to practicing gratitude and patience, his approach champions simplicity, authenticity, and emotional intelligence. Whether managing a team through high-pressure moments or navigating personal setbacks, Maddon’s philosophy inspires us to face challenges with confidence, adaptability, and unwavering belief in the process.
For anyone seeking to strengthen their mental game—whether in sports, business, or life—Coach Joe Maddon’s wisdom is a powerful guide. To experience the full depth of his story and advice, watching the Coach Joe Maddon, Mental Toughness Podcast episode with Dr. Rob Bell is highly recommended.
Dr. Rob Bell is a Sport Psychology Coach. DRB & associates coach executives and professional athletes. Some clients have included three different winners on the PGA Tour, Indy Eleven, University of Notre Dame, Marriott, and Walgreens.
Check Out All The Books
Keynote Speaking On Mental Toughness
Mental Toughness Podcast as we interview expert athletes and coaches about Mental Strength and their Hinge Moment.
New Blog Posts are published weekly.
Follow on Twitter @drrobbell
Follow on Instagram @drrobbell
July 18, 2025
Travis Smith, Ernest Packaging Unlocking Authentic Leadership and Coaching Culture
In the fast-paced world of business, leadership is evolving beyond traditional management. Travis Smith, Vice President of Coaching at Ernest Packaging Solutions, exemplifies this transformation through his unique approach to coaching, leadership, and personal growth. If you want to understand how authentic leadership and a coaching culture can drive both individual fulfillment and organizational success, this article is for you.
Drawing from Travis Smith’s extensive experience and philosophy, you’ll explore his defining moments, coaching strategies, and how his personal journey informs his leadership. Whether you’re a founder, business owner, or people leader, these insights will inspire you to play bigger and create meaningful connections in your teams.
Full podcast episode of Travis Smith, Ernest Packaging.
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Travis’s journey began in an unexpected place: door-to-door sales. As a college freshman at BYU, he faced the challenge of funding his education. A friend suggested he move to Austin, Texas, to sell Dish Network subscriptions door-to-door, promising double the income of his janitorial campus job. With nothing to lose, Travis drove his 1990 Honda Civic to Austin and dove headfirst into the challenge.
The first two days were discouraging—after knocking on hundreds of doors, he made no sales and considered quitting. But a mentor handed him Think and Grow Rich and encouraged him to read the chapter on desire before leaving. Inspired by the burning desire to succeed, Travis decided to try one more day. That day, everything changed.
At a small town called Bertram, he met Dolly, who told him she had been thinking about getting Dish Network but hadn’t acted on it. Travis asked the right questions, built trust, and closed the sale. This breakthrough taught him the power of momentum, confidence, and genuine connection.
Building Trust Through AuthenticityOne of the biggest challenges Travis faced was gaining enough trust to collect sensitive information like Social Security and credit card numbers. He realized that honesty was his best tool. Instead of beating around the bush, he introduced himself plainly: “I’m selling Dish Network.” This straightforward approach helped break down barriers and foster trust.
Travis developed a simple but effective system of questions:
“Have you ever thought about getting a satellite dish?”If yes: “What has kept you from getting one?”If no: “Maybe, It’s a good time to think about it?”These questions opened up meaningful conversations, often leading to personal connections—discussions about family, favorite TV shows, or sports. Travis genuinely enjoyed these exchanges, not just for sales but for the human connection.

To succeed in door-to-door sales, Travis understood he needed to track his efforts meticulously. He discovered a sales-to-door knock ratio, initially around 1 sale per 60 doors. To improve efficiency, he used his watch to count doors and even taped a piece of chalk to his shoe to mark houses where no one was home, saving time searching for addresses on his list.
As his skills improved, his ratio dropped to 1 sale per 30 doors, allowing him to work faster and speak more confidently. This experience taught Travis the importance of grit, creative problem-solving, and continuous refinement of process.
From Sales to LeadershipTravis’s door-to-door experience didn’t just build sales skills—it shifted his academic focus and career trajectory. His competitive spirit thrived in this environment, and he eventually became a sales manager, recruiting and coaching a team of 16 to 20 individuals. His leadership style emphasized daily meetings, transparent reporting, and fostering a sense of competition and camaraderie.
This early leadership experience laid the foundation for his later work at Ernest Packaging, where coaching and developing people is central to the company culture.

Authenticity is often talked about but rarely understood deeply. For Travis, being authentic means more than reacting impulsively—it’s about understanding who you are at your best and showing up intentionally. He distills authenticity into three powerful words:
InspiringCourageousPowerfulWhen you remind yourself of these qualities, you can approach conversations and challenges with confidence and clarity. Travis uses a simple but effective exercise with his teams, repeatedly asking “Who are you?” until individuals move past surface answers and tap into their true selves.
This exercise helps people find words that resonate deeply, such as “integrity,” “vulnerable,” or “heartfelt.” They then affirm their identity aloud, reinforcing self-belief and resilience, especially important in environments like sales where hearing “no” is more common than “yes.”
Self-Talk as a Tool for GrowthTravis emphasizes the power of self-talk in maintaining authenticity. When he feels disconnected from core values like courage, he practices awareness and affirmation. For example, he might say to himself, “I am a courageous leader,” both silently and aloud, to realign his mindset. This practice helps him step into difficult conversations with intention rather than anxiety.
He also cautions that without self-awareness, personal growth is nearly impossible. Reflection, feedback, and willingness to face uncomfortable truths are necessary to evolve as a leader and human being.

One of Travis’s standout insights is that “silence does the heavy lifting.” In coaching sessions and workshops, he encourages reflection and pauses, allowing individuals to process their experiences without judgment. This reflective space fosters awareness of ingrained beliefs and behaviors, enabling conscious choices rather than reactive habits.
Travis uses “real plays” instead of role plays—practicing actual conversations participants need to have, rather than hypothetical ones. Noticing when people “pad” conversations to avoid discomfort helps them confront their fears and communicate more authentically.
This process of reflection and debriefing builds confidence and helps leaders and teams internalize lessons for lasting change.

Travis believes that playing big in life and leadership is a conscious choice. His personal north star is grounded in a deep conviction that every person deserves to fully express their unique masterpiece and have access to emotional, spiritual, and physical care for a fulfilled life.
This vision guides his daily work—recognizing that no single conversation guarantees transformation, but any one conversation can change a life’s trajectory. His goal is to show up authentically, contributing to this north star one conversation at a time.
Where Leadership and Authenticity Break DownTravis acknowledges that the process of aligning authentic self with leadership can break down when people are stuck in self-preservation mode, driven by fear and discomfort. Using the example of a child distracted while crossing the street, he illustrates how fight-or-flight responses manifest in tense conversations.
People often resist changing their belief systems because it’s uncomfortable and disorienting. Words like “should” reveal internal shame and blame, which trap people in limiting mindsets. Overcoming these barriers requires awareness, curiosity, and willingness to be vulnerable.
Travis encourages leaders to recognize confirmation bias and be willing to be wrong, opening the door to new possibilities and growth.

Travis’s coaching philosophy deeply informs his approach to parenting, especially as the father of a biracial family through adoption. He shares how his heart didn’t split but grew exponentially with each child, challenging traditional notions of family based on biology.
This expansion of empathy and compassion extends beyond his family to how he connects with others in life and work. He believes there is no limit to love and that meeting people where they are is the foundation of both parenting and coaching.
Travis also recounts a story from his son about trusting oneself despite external pressures, a lesson that resonates in leadership and life.

At Ernest Packaging, Travis leads a unique coaching culture as VP of Coaching—a role rarely found in companies. Supported by senior executives like owner Tim and the leadership team, this culture focuses on developing people holistically to drive both performance and fulfillment.
Travis redefines coaching beyond the stereotype of a sideline coach yelling instructions. Instead, coaching is about guiding people from where they are to where they want to go, shoulder to shoulder, aligned by shared core values.
This approach taps into discretionary effort—the energy people choose to invest when they feel understood and supported. Leaders stay curious and dive deep into what drives each individual, creating alignment with the company’s mission and vision.
Leading in the Middle: The Gift of the GooseTravis shares a powerful metaphor inspired by Greg Kampe’s leadership philosophy: leading in the middle. Like cyclists in a peloton, the front faces wind resistance, and the back risks being dropped. The safest and most effective place is the middle, where you support and are supported by others.
He likens this to geese flying in a V-shape, taking turns leading and cheering each other on—the “gift of the goose.” This symbolizes mutual support, shared responsibility, and walking alongside people on their journeys rather than pushing or dragging them.
True leadership, Travis Smith or Ernest Packaging argues, recognizes that control is an illusion. People are ultimately a choice, and leadership is about aligning and empowering, not commanding.

Outside of Ernest Packaging leadership, Travis finds grounding and expression through piano playing. Inspired by his mother’s morning piano music, he reconnected with this passion after years of setting it aside. He discovered that music allows him to express emotions words cannot capture, complementing his leadership journey.
Travis even composes original music, channeling his daily experiences into creative outlets. He highlights the power of silence in music—the rests and pauses that create rhythm and meaning—drawing a parallel to the importance of silence and reflection in conversations and leadership.

One of the most refreshing aspects of Travis’s leadership is his willingness to admit when he’s wrong. He encourages asking yourself, “What have you been wrong about lately?” This question fosters vulnerability and growth.
Travis shares a personal story of anticipating a difficult conversation with a company leader, only to find openness and curiosity instead of resistance. This experience reminded him that assumptions can limit possibilities and that showing up with positivity can transform outcomes.
He emphasizes that living the work—learning from each interaction and relationship—is the key to continuous personal and leadership development.
Conclusion: Embrace Your Authentic Leadership JourneyTravis Smith’s story and philosophy offer a blueprint for anyone looking to lead with authenticity, courage, and compassion. From his early door-to-door sales days to shaping a coaching culture at Ernest Packaging, he demonstrates that success is rooted in genuine human connection, self-awareness, and continuous growth.
By embracing your authentic self, reflecting deeply, and walking shoulder to shoulder with others, you can unlock not only your own potential but also inspire those around you. Remember, playing big is a choice—and every conversation is an opportunity to change a life.
Let Travis’s journey inspire you to build resilient cultures, empower your teams, and lead with heart.

Dr. Rob Bell is a Sport Psychology Coach. DRB & associates coach executives and professional athletes. Some clients have included three different winners on the PGA Tour, Indy Eleven, University of Notre Dame, Marriott, and Walgreens.
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Keynote Speaking On Mental Toughness
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June 25, 2025
Two Words That Drive Success
Data scientist, Sean Farrel analyzed speech patterns from over 26,000 transcripts and 1,500 collegiate athletes.
Farrel looked at interviews with NBA draft prospects and found two words that drive success and were used more often by players who successfully made it to the NBA.

These players used words like “realize” and “believe” more often than those who didn’t.
“Realize” showed players had self-awareness. They talked about what they needed to work on or understood what it really takes to succeed at the next level.
“Believe” showed confidence and vision. These players weren’t just hoping to make it — they believed they belonged.
It turns out, the way players talk about their journey says a lot about how they think — and that mindset can be just as important as physical skills. These are the two words that drive success in NBA players.
Interestingly, the converse was also true, athletes that spoke in complex sentence structure, correlated with lower success.
Just goes to show, that SIMPLE IS POWERFUL…
That mindset might just be your secret weapon. However, it does also take patience & persistence…
In conclusion, Sean Farrel’s insightful analysis of speech patterns reveals that the journey to NBA success often hinges on two simple yet powerful words: realize and believe. The frequency with which successful draft prospects use these terms underscores the importance of self-awareness and confidence in achieving their dreams.
By embracing self-realization and cultivating a strong belief in their abilities, these players set themselves apart from the rest. As professionals, we can learn from this valuable lesson—self-awareness and confidence are critical components of success in any field. To stay updated on more insights like this, subscribe to our newsletter today!
Dr. Rob Bell is a Sport Psychology Coach. DRB & associates coach executives and professional athletes. Some clients have included three different winners on the PGA Tour, Indy Eleven, University of Notre Dame, Marriott, and Walgreens.
Check Out All The Books
Keynote Speaking On Mental Toughness
Mental Toughness Podcast as we interview expert athletes and coaches about Mental Strength and their Hinge Moment.
New Blog Posts are published weekly.
Follow on Twitter @drrobbell
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June 21, 2025
4 Ways To Avoid The Mountain Top Blues
I finished speaking this week at the Afflink Summit. A wonderful company and organization! One of my points with these successful folks was the reality of mountain top moments and the Mountain Top Blues.

We can’t live up on the mountain top, we have to come back down!
-DRB
And most deaths on Mount Everest occur on the way back DOWN. I used Rory McIlroy as a recent example, because he achieved the highest of mountain tops in winning The Masters and finally completing the grand slam of golf!
Consider the case of Olympic athletes, who train for years to achieve glory. After their event, they often experience a profound low, struggling to adjust back to normalcy. The mountain top blues… This adjustment period is crucial, as they need to find a new purpose or goal to avoid the ‘mountain top blues’.
His last major was in 2014 and he struggled far longer than he wanted, but Rory finally reached the mountain top again!! and then, “what’s next?”
“I climbed my Everest in April, and I think after you do something like that, you’ve got to make your way back down, and you’ve got to look for another mountain to climb.” – Rory McIlroy
Rory McIlroy’s quote about looking for another mountain to climb resonates with many who feel aimless after a peak moment. It emphasizes the need for continual growth and the pursuit of new challenges. If we can improve the process, we can also avoid the mountain top blues more easily.
We all have mountain top moments and they view is the best!
-DRB
In the business world, leaders often face this challenge after a successful project launch or financial payout. The initial excitement is quickly followed by the realization that the journey doesn’t end.
Mountain top moments, though exhilarating, can lead to a sense of emptiness when the excitement fades away. This phenomenon is not uncommon in various aspects of life, including personal achievements and professional milestones. For instance, after winning a championship, athletes often face a psychological dip as they realize the peak of success is temporary. This echoes the feelings many experience after significant life events, like graduating or starting a new job, where the anticipation and celebration are often followed by a stark return to everyday life.
However, the good news about mountain top moments is they don’t last. It’s good news because it reveals the sheer power of time…
The good times don’t last is PROOF that the bad times can’t last! That means no matter what you are struggling through, this too shall pass! It means the Mountain Top Blues won’t last either!
How To Avoid The Mountain Top Blues 1) The harder you work for something, the more you’ll enjoy it.Reaching the mountain top should feel good! But, it’s the struggle that is actually the prize! The process, including all the setbacks and learning experiences, is what truly shapes us. Understanding that winning feels better than having won reinforces the idea that the journey is what enriches our lives.
Your identity is a tapestry woven from various life experiences, not solely defined by achievements. Reflecting on personal values and passions beyond performance can help alleviate the pressure that often accompanies success. Engage in activities that foster a sense of belonging and purpose, contributing to a balanced identity.
2)Your identity matters!Winning feels better than having won!
Your performance is just part of your identity!
Understanding that your issues will persist after a significant accomplishment is crucial. This realization can lead to a more realistic perspective on success. It’s important to confront and embrace challenges, using them as stepping stones for personal growth.
Your performance cannot define you and you must be in touch with your larger purpose and where your real identity is rooted.
3) Your issues will still remain.Other people can describe you, but only you can define you!
No matter what mountain top you summit, regardless of the pay off, affirmations, or how good it feels in the moment, one harsh reality remains… You’ll still have the same issues and concerns as before.
We “think” that we will be changed and we will, but not because of the mountaintop moment, we change because of the valleys! That’s where the real growth takes place!
Self-awareness is key to managing expectations. Regularly reflecting on your goals and the reasons behind them can help ground your achievements in reality. This practice fosters resilience against the ‘mountain top blues’, as you learn to appreciate the journey rather than just the destination.
Prioritize strategies that promote mental health and well-being to combat feelings of emptiness. Consider mindfulness practices, such as meditation or journaling, which can help maintain a healthy perspective on life’s ups and downs. Building a strong support network of friends and mentors can also provide encouragement during challenging times.
The real growth takes place in the valleys!
Ultimately, navigating the highs and lows of life requires a balance. Embrace the successes but remain grounded in reality. Recognizing that life is a series of peaks and valleys can help you appreciate the journey while equipping you to handle the inevitable ‘mountain top blues’ that follow.
As we reflect on the concept of ‘mountain top blues’, it’s essential to remember that every ascent has its challenges. Whether in personal life, career pursuits, or even hobbies, there will always be a need for new mountains to climb. This keeps life exciting and meaningful, helping us avoid stagnation.
4) Expectations rise faster than the results.Unless we are aware, we will just continually move the goal posts in terms of our performance.
The mountaintop moment didn’t fulfill us, so our own mind and others try to get us thinking that we must climb a bigger mountain! THEN, we will be enough and that’s the reason why we have the mountaintop blues in the first place.
These will help…Use these strategies before embarking on your journey as well!
It’s not about the setback, it’s about the comeback!
Dr. Rob Bell is a Sport Psychology Coach. DRB & associates coach executives and professional athletes. Some clients have included three different winners on the PGA Tour, Indy Eleven, University of Notre Dame, Marriott, and Walgreens.
Check Out All The Books
Keynote Speaking On Mental Toughness
Mental Toughness Podcast as we interview expert athletes and coaches about Mental Strength and their Hinge Moment.
New Blog Posts are published weekly.
Follow on Twitter @drrobbell
Follow on Instagram @drrobbell
April 21, 2025
3 Lessons From Rory McIlroy
Rory McIlroy’s journey in professional golf is not just about his victories, but the lessons he has imparted through his experiences.
Many fans and aspiring golfers look up to him not only for his skill but for his resilience and dedication to the sport. This article delves deeper into the three significant lessons from Rory McIlroy that can be learned, illustrating how they apply to our lives both on and off the golf course.
These lessons emphasize essential values such as perseverance, strength, and self-belief. Understanding and embracing these principles can greatly enhance our personal and professional lives. As we explore each lesson, consider how they resonate with your own experiences and challenges.
Lesson #1- It only takes one!This concept is similar to the metaphor of ‘the hinge’ in life, which signifies the moments that can unlock new doors and possibilities. Mental toughness is crucial in recognizing when such moments arise, as you never know when fortune will smile upon you.
No matter how dire your circumstance, remember that it only takes one moment to change everything! One shot, one opportunity, or one inspirational figure can turn your situation around and propel you forward.
That’s the Hinge! And it’s the importance of mental toughness, because you don’t know when your own moment will hit.
Rory’s journey to winning The Masters exemplifies this lesson. Despite the ups and downs during the tournament, he remained focused and ready to seize the moment when it presented itself. This resilience is vital for anyone facing challenges in their personal or professional lives.
I thought Rory had won The Masters when he got it to -14 with a birdie on the 10th hole. Then, he made double bogey on 13, and followed it with another bogey on 14 to actually lose the lead. But THEN, he made a birdie on hole 15 and another on hole 17 to take a one shot lead headed into the final hole. Then, he bogeyed 18 and went to a playoff.
His caddy asked him before the playoff started “On monday, what would you say if I asked you if you’d take a playoff in order to win The Masters?” Rory replied, “I’d take it. Let’s go win it.”
His hinge moment was he birdied 18 in the Playoff to finally win The Masters and complete the Grand Slam! One of The first lessons from Rory McIlroy is It only takes one!
It only takes ONE!
Additionally, greatness often comes ONLY after periods of struggle. The key lessons from Rory McIlroy start with – you should always be prepared for your moment. Whether in sports, work, or personal goals, recognize that everything can change with one significant action, one hinge moment.
“It feels incredible. This is my 17th time here and I started to wonder if it would ever be my time.”
His approach to utilizing his mental strengths over weaknesses shapes his strategy in competition, encouraging others to identify and leverage their own strengths in various aspects of life.
Lesson #2- You win with your strengths!I actually cried when Rory McIlroy won The Masters and it meant more to me then Tiger’s redemption victory in 2019. Here’s why…
Rory has had to deal with the heartbreak, criticism, and representing the PGA Tour as an ambassador while months later the PGA Tour threw him under the bus.
Many legendary golfers fell short of this achievement. Each of them had their share of triumphs and challenges, reinforcing the idea that greatness requires more than just skill; it necessitates going beyond personal barriers and overcoming obstacles.
Rory’s near misses, including his heartbreaking loss at The Masters in 2011, reveal critical insights about resilience and the importance of learning from setbacks. Every bruise leaves a mark, but it can also forge a stronger character.
It’s vital to remain committed to your goals, even when the path is fraught with challenges. Rory’s journey teaches us that perseverance can ultimately lead to success, and the ability to bounce back is a hallmark of a true champion.
After The 2024 U.S. Open, I wrote how Rory choked.
Whether you face setbacks or challenges in life, remember that resilience is key. The ability to endure through hardships will not only help you succeed but will also describe (not define) you are as a person.
Putting has never been McIlroy’s strength and it didn’t win it for him here either. He placed his confidence in winning doing what he did best, which was ball-striking!
In the heat of competition, remember to focus on your strengths! Just like Rory, you must be aware of your capabilities and apply them effectively. This focused mindset can lead to success beyond the golf course.
Understanding your strengths is one of the lessons from Rory McIlroy that allows you to master your own craft, whether it’s in sports, business, or any other field. Consistency in using these strengths can outpace relying on strategies that are not your forte, leading to greater achievements.
[image error]Lesson #3- Just Keep Swimming!Completing the Grand Slam is a milestone that only a select few have achieved throughout the history of golf. It signifies not just talent but also determination and persistence through trials.
Sam Snead didn’t do it, nor Arnold Palmer, Phil Mickleson, Seve’ Ballesteros, Lee Trevino, nor even Tom Watson. They all came up short…
Rory almost didn’t get it done either. He lost The Masters in 2011 at the age of 25. He hadn’t won a Major since 2014. For one of the best players in history, that’s a lot of time, heartbreak, indecision and detours along the journey.
But, he stayed at it and came through when it mattered the most. Perhaps these lessons from Rory McIlroy will show you the path to follow and keep in mind!
Belief in oneself is paramount, especially when the journey becomes arduous. There will be pain and hardship, but making the conscious choice to keep pursuing your dreams is crucial. Embrace the notion of just keeping going, even when obstacles arise.
You will PUKE, so will you RALLY?
Dr. Rob Bell is a Sport Psychology Coach. DRB & associates coach executives and professional athletes. Some clients have included three different winners on the PGA Tour, Indy Eleven, University of Notre Dame, Marriott, and Walgreens.
Check Out All The Books
Keynote Speaking On Mental Toughness
Mental Toughness Podcast as we interview expert athletes and coaches about Mental Strength and their Hinge Moment.
New Blog Posts are published weekly.
Follow on Twitter @drrobbell
Follow on Instagram @drrobbell