Ever feel like the human connections in customer service are at risk? Even with advancements in artificial intelligence, combined with more use of chatbots and pre-recorded messages, creating strong, human connections with customers reigns supreme when it comes to customer loyalty.
I got a call the ...
The post Sharing Our the Humanity: Creating Stronger Human Connections in Customer Service appeared first on Who's Your Gladys?.
Published on June 13, 2017 03:00