Do you know how to manage up? You arrive at work. Everything’s quiet…too quiet. You notice your colleagues hunched at their desks, furiously typing away, terrified looks in their eyes. You wonder what’s going on. And then you see it. Down the hallway. Oh no, oh no. There it is….

Your boss is in a bad mood.

Have you experienced this situation? When we walk into work and there’s office tension, it’s hard not to notice it and worse, be affected by it. If the boss is in a bad mood, you know it...