“For us to solve our problems as quickly and painlessly as possible, we want to be completely clear about the real problem hidden underneath the roots. Asking “What is the real problem you are trying to solve?” sounds simple. Knowing the true problem you are trying to solve and then solving it, however, isn’t always easy. Experts in air navigation understand how important it is to stay perfectly on course. If a pilot steers a plane one degree off course, they will be 92 feet off course by the time they’ve traveled one mile. Pilots don’t get to miss the runway by 92 feet. The clearer you are about your own problem, the more likely you are to land in the right spot.”