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In a House of Lies
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by Ian Rankin (Goodreads Author)
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Aug 02, 2025 12:00PM

 
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Jennifer Aaker
“Lack of trust impacts your employees’ motivation and productivity, the likelihood that they’ll jump ship for a new company, and how much time you (and everyone else) spend frantically putting out fires that could have been avoided had your people felt comfortable discussing sensitive issues with you.”
Jennifer Aaker, Humor, Seriously: Why Humor Is a Secret Weapon in Business and Life

“a designer who says they were “inspired” to do something opens the door for a stakeholder to give feedback that’s just as subjective. Whim begets whim. Now you’ve got a roomful of people arguing about their favorite colors.”
Mike Monteiro, You're My Favorite Client

Tim    Brown
“At IDEO we have dedicated rooms for our brainstorming sessions, and the rules are literally written on the walls: Defer judgment. Encourage wild ideas. Stay focused on the topic. The most important of them, I would argue, is "Build on the ideas of others.”
Tim Brown, Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation

Jennifer Aaker
“Ultimately, a culture of levity creates a safe place for employees. When you feel safe and feel like you’re being led through levity versus fear, you’re much more apt to take chances. You’re more likely to try things without worrying about being ridiculed, or ostracized. You’re more willing to innovate—to push new ideas and to push against old ideas.”
Jennifer Aaker, Humor, Seriously: Why Humor Is a Secret Weapon in Business and Life

George Bernard Shaw
“This is the true joy in life, being used for a purpose recognized by yourself as a mighty one. Being a force of nature instead of a feverish, selfish little clod of ailments and grievances, complaining that the world will not devote itself to making you happy. I am of the opinion that my life belongs to the whole community and as long as I live, it is my privilege to do for it what I can. I want to be thoroughly used up when I die, for the harder I work, the more I live. I rejoice in life for its own sake. Life is no brief candle to me. It is a sort of splendid torch which I have got hold of for the moment and I want to make it burn as brightly as possible before handing it on to future generations.”
George Bernard Shaw

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