Michael
https://www.goodreads.com/mbannen
When a disruption stalls, it’s often because the customer experience is not at the center of the solution.

“the work of the lawyer is to argue about and determine what the applicable law is, what the facts are, and how the facts fit into the applicable law.”
― The Tools of Argument: How the Best Lawyers Think, Argue, and Win
― The Tools of Argument: How the Best Lawyers Think, Argue, and Win
“Laws (and contracts) are prepared in advance to control later behavior. Legislation is the mechanism by which societies agree in advance about what to do to prevent or affect specified behavior.”
― The Tools of Argument: How the Best Lawyers Think, Argue, and Win
― The Tools of Argument: How the Best Lawyers Think, Argue, and Win
“By making the weaker argument in this sense appear the stronger, lawyers or other sophists may subvert first principles, truth, or public policy.”
― The Tools of Argument: How the Best Lawyers Think, Argue, and Win
― The Tools of Argument: How the Best Lawyers Think, Argue, and Win

“A really dysfunctional way of living life is to check in with your feelings all day: “What do I feel like doing now?” By choosing to obey your feelings you run a huge risk of wrecking your life. When you just start doing what’s required and ignore your feelings, you will develop a muscle that will change your life.”
― Straight-Line Leadership: Tools for Living with Velocity and Power in Turbulent Times
― Straight-Line Leadership: Tools for Living with Velocity and Power in Turbulent Times
“Therefore, we need a different definition of strength than mere persuasiveness. The true stronger argument is the argument that meets some objective test of strength, and that should win. But,”
― The Tools of Argument: How the Best Lawyers Think, Argue, and Win
― The Tools of Argument: How the Best Lawyers Think, Argue, and Win
Michael’s 2024 Year in Books
Take a look at Michael’s Year in Books, including some fun facts about their reading.
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