What is an apology? Do you simply get to say a polite "abracadabra" and it's alright? A spoon full of sugar helps the medicine go down?What makes an apology sincere? Oh, I'm sorry to hear that . . . we proceed with our day as if we paid a parking ticket. When you wish you could have pulled back those syllables of air that just breathed out your lips . . . forming the word daggers directly from your heart. You immediately rush to plug the dam holding back the torrent of streams of tears bleedi...