Human Computer Interaction Quotes

“We must design for the way people behave,
not for how we would wish them to behave.”
― Donald A. Norman, Living With Complexity

“It is the thesis of this book that society can only be understood through a study of the messages and the communication facilities which belong to it; and that in the future development of these messages and communication facilities, messages between man and machines, between machines and man, and between machine and machine, are destined to play an ever-increasing part.”
― Norbert Wiener

“Whether we’re communicating with a human or a machine, the goal is to create a shared understanding of the world. That’s the point behind both the rules governing polite conversation and how a user-friendly machine should work.”
― Cliff Kuang, User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play

“In the early days of computing, machines were seen as tools to be controlled by their human operators. The relationship was entirely one-sided; humans input instructions, and the computer executed them. However, as computers advanced, they took on roles previously in the human domain. They could calculate complex equations, manage large datasets, and even defeat humans at chess. This marked the beginning of a shift from viewing computers as mere tools to seeing them as collaborators.”
― Enamul Haque, AI Horizons: Shaping a Better Future Through Responsible Innovation and Human Collaboration

“If we use, to achieve our purposes, a mechanical agency with whose operation we cannot efficiently interfere once we have started it, because the action is so fast and irrevocable that we have not the data to intervene before the action is complete, then we had better be quite sure that the purpose put into the machine is the purpose which we really desire and not merely a colorful imitation of it.”
― Norbert Wiener