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Organizational design gets the right people in the right places, empowers them to make decisions, and then holds them accountable for their results.


“Some people say, "Give the customers what they want." But that's not my approach. Our job is to figure out what they're going to want before they do. I think Henry Ford once said, "If I'd asked customers what they wanted, they would have told me, 'A faster horse!'" People don't know what they want until you show it to them. That's why I never rely on market research. Our task is to read things that are not yet on the page.”
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“Make no little plans; they have no magic to stir men's blood and probably themselves will not be realized. Make big plans; aim high in hope and work, remembering that a noble, logical diagram once recorded will never die, but long after we are gone will be a living thing asserting itself with ever growing insistency. Remember that our sons and grandsons are going to do things that would stagger us. Let your watchword be order and your beacon beauty.”
― Grand Avenues: The Story of Pierre Charles L'Enfant, the French Visionary Who Designed Washington, D.C.
― Grand Avenues: The Story of Pierre Charles L'Enfant, the French Visionary Who Designed Washington, D.C.

“Reflect upon your present blessings -- of which every man has many -- not on your past misfortunes, of which all men have some.”
― A Christmas Carol and Other Christmas Writings
― A Christmas Carol and Other Christmas Writings
Andrew’s 2024 Year in Books
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