
“To achieve Operational Excellence, management has to coach, guide, teach, and instill the concept of getting rid of the use of management in supporting the flow of product to the customer”
― Design for Operational Excellence: A Breakthrough Strategy for Business Growth
― Design for Operational Excellence: A Breakthrough Strategy for Business Growth
“The right use of kaizen in Operational Excellence is using kaizen to eliminate the need for management in the flow of product to the customer.”
― Design for Operational Excellence: A Breakthrough Strategy for Business Growth
― Design for Operational Excellence: A Breakthrough Strategy for Business Growth
“Kaizen should be done when times are good or when the company is profitable, since your efforts to streamline and make improvements when the company is poor are limited to reduction in staff. Even if you try to go lean and cut out the fat to improve business performance, when your business is in a very difficult position financially there is no fat to be cut. If you are cutting out muscle, which you need, then you cannot say that your efforts to become lean are succeeding.The most important thing about doing kaizen is to do kaizen when times are good, the economy is strong, and the company is profitable”
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Hussain’s 2024 Year in Books
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