1,215 books
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6,118 voters

“Let's start at the top—the source of ideas. This model leads to sales‐driven specials and stakeholder‐driven products. Lots more to come on this key topic, but for now, let me just say that this is not the source of our best product ideas. Another consequence of this approach is the lack of team empowerment. In this model, they're just there to implement—they're mercenaries.”
― Inspired: How to Create Tech Products Customers Love
― Inspired: How to Create Tech Products Customers Love
“Here's some very practical and important advice for you to consider. Holding a weekly planning meeting where you throw a bunch of ideas at the engineers—and demand they give you some sort of estimate either in time, story points, or any other unit of effort—is almost certain to go badly. If you put an engineer on the spot, without time to investigate and consider, you are very likely to get a conservative answer, partly designed to make you go away.”
― Inspired: How to Create Tech Products Customers Love
― Inspired: How to Create Tech Products Customers Love
“We need teams of missionaries, not teams of mercenaries.”
― Inspired: How to Create Tech Products Customers Love
― Inspired: How to Create Tech Products Customers Love
“Likewise, we have no idea what it will cost to build. Without knowing the actual solution, this is extremely hard for engineering to predict. Most experienced engineers will refuse to even give an estimate at this stage, but some are pressured into the old t‐shirt sizing compromise—just let us know if this is “small, medium, large, or extra large.”
― Inspired: How to Create Tech Products Customers Love
― Inspired: How to Create Tech Products Customers Love
“First, collaboration is built on relationships, and product teams—especially co‐located teams—are designed to nurture these relationships. Second, to innovate you need expertise, and the durable nature of product teams lets people go deep enough to gain that expertise. Third, instead of just building what others determine might be valuable, in the product team model the full team understands—needs to understand—the business objectives and context. And most important, the full team feels ownership and responsibility for the outcome.”
― Inspired: How to Create Tech Products Customers Love
― Inspired: How to Create Tech Products Customers Love

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